Is there any progress on this case of yours OP? I went to this thread the other day because I got a problem with bitforex too, at first I was really nervous because it is my first time to use it, however, I am amazed with the outcome, I accidentally sent my XRP to bitforex without a destination tag so I created a ticket, even made a video of me on how I did it, and they say usually it will take 7 days so I waited for it then I made another deposit of ETH since I will be using it for investing on their IEO, guess what? It didn't show and it took half day and still nothing, no ETH came on my wallet but what happened is, their live support is very helpful and instead of waiting for days, it only took a couple of hours and my funds were posted on my account so I think if you will follow the rules everything will be in place.
So you mean Bitforex is still a good and trusted exchange to deal with, I will not recognized that unless they fix the issues of OP, who have posted all his proofs, can you please post your proof that you have also transacted with this exchange.
I will never trade in this kind of exchange that failed to resolve this issue it will haunt them, deposit at your own risk here, you maybe become the next victim.
