@freewallet
because covid-19 I really need this money. I hope that my account can be unlocked. My problem has not been resolved until now, and I am very angry. If my problem is not solved, I will keep posting on bitcointalk to tell everyone that freewallet is a scam.
Sorry to hear that after four months your case still hasn't been resolved, and based by the Freewalet's practice up until now, I don't think that you have much options othee than going through KYC in order to get your funds back, unfortunately.
One thing I don't get though is why you decided to use Freewallet as you are as you said " privacy-conscious person and don't want to perform kyc procedures." as in their TOS its stated that they can ask for that in certain situation. I fully understand that their request for KYC is most likely a bullshit way to get people out of their funds, but you should have been more careful before you decided to use them.
In case Freewallet detects suspicious activity on Freewallet account, Freewallet conducts AML/KYC procedure for the user. To be sure that nobody has unauthorized access to the users account, We ask to provide all necessary information for verification, including without limitation an ID, photo, screenshots showing the source of all your incoming transactions etc. The User is obliged to pass through AML/KYC procedures, which may be applied to the User from time to time, and provide accurate and truthful information about himself as well as maintain and promptly update his Freewallet Account information in case of any changes.
If my problem is not solved, I will keep posting on bitcointalk to tell everyone that freewallet is a scam.
I don't think that they will change their mind just because of that as their account has been tagged & flagged already, and here on bitcointalk they are pretty much considered to be a scammy wallet that should be avoided.
