Talking about the reviews, there are more positive than negative but yeah, reviews can be faked/manipulated easily. I liked their UI and the exchange is very fast to browse. Overall, I have liked the exchange but still confused how much trusted they are. That's why I was looking for experience from people who have used this.
Speaking of which, why do you particularly use the DEX-trade with so many other trust worthy exchanges available?
Because not all the coins are available on every exchange, not specially in top tier exchanges.