I could be wrong, but it seems like a lot of people trust sites more than they trust themselves or just don't want any hassle.
You are absolutely correct. Look at the millions of people that use Vonage, when they could probably do everything using their computer. But people like something convenient, and easy, and something that doesn't make them have to know how it all works to be able to use it. In other words, they like having a company to call if they need help, instead of trying to figure it out themselves.
Exactly. This is what I was saying in another thread. It's like explaining gateways and interchange to someone that just wants to buy something with a credit card. All this stuff we talk about that's important now will be irrelevant to the average user in some time.
Thanks for all the suggestions, I can always count on this community, I love it.
Jered