Cex.io authorization error

[swogerino]

I try to log in normally as always with my 2FA enabled and it gets the password correctly,the 2FA six numbers correctly and then it gives me an authorization error.In my email I see that I get a message of successful authorization but in fact it is not successful.Anyone else experiencing this before I send an email to them or should I wait because they maybe experiencing errors at the moment?

[bL4nkcode]

I have checked their twitter and there are several users who have the same problem like yours, and they know noticed about it and have this reply from one of the tweets an hour ago.

The team is checking

They just have a maintenance and already completed by now.

Completed
The scheduled maintenance has been completed.
Posted 3 hours ago. Sep 22, 2021 - 06:28 UTC

Maybe you can try again.

[condoras]

I try to log in normally as always with my 2FA enabled and it gets the password correctly,the 2FA six numbers correctly and then it gives me an authorization error.In my email I see that I get a message of successful authorization but in fact it is not successful.Anyone else experiencing this before I send an email to them or should I wait because they maybe experiencing errors at the moment?

I have to say that you need to send this e-mail, no matter what. Even if they face problems they have to know for yours as well, plus that you are a bit vulnerable since you pass all the security measures and still you are out.
Hope that everything will be eventually solved and will go back to normal.

They just have a maintenance and already completed by now.

Completed
The scheduled maintenance has been completed.
Posted 3 hours ago. Sep 22, 2021 - 06:28 UTC

Maybe you can try again.

Yes, I just saw this update. 👍

[swogerino]

Yeah I can log in now,so it was an error from their side as I was stunned to see that message.I always convert things at Binance because Cex doesn't support Ethereum Classic and then cashout from Cex.Thank you all and locking the topic.