Kucoin NOT a scam - beware trading password though

[coin-investor]

No, there is no queue I could find. It's just a bot repeating the same thing.

Just tried it. Quick rundown of how it went for me

1. Selected the corresponding categories
2. When asked to rephrase the problem, i typed in "i want to change my trading password"
     I first tried "i forgot my trading password" but it didn't register
3. Then I was asked if the issue is resolved. I chose "No"
4. Queue form popped out.

No response on Reddit.

If you don't mind revealing the reddit account, we can help with the upvotes.

I might as well ask, did you try this?

Thanks, waiting now...


UPDATE: FINALLY!  I was able to reset it.  Praise the Lord!  Kucoin is no scam but they are sometimes difficult to deal with.

Thanks to all who posted and tried to help.

They are not difficult to deal with they just want the real owner trading in their platform, what you've gone through is a verification process from now on take care of your trading password and try to understand the side of the exchange, they are a well established exchange and they are not going to ruin for that amount.

[sujonali1819]

To ensure the more security Kucoin made the feature is annoying. For example putting trading password in every trade or to withdraw money. I think email verification to withdraw money is enough. Trading pass, two wallets, these are really very weird to me.

And the worthless thing is asking KYC to change the trading password. Which is not expecting from Kucoin.

[aioc]

To ensure the more security Kucoin made the feature is annoying. For example putting trading password in every trade or to withdraw money. I think email verification to withdraw money is enough. Trading pass, two wallets, these are really very weird to me.

And the worthless thing is asking KYC to change the trading password. Which is not expecting from Kucoin.

Every exchange has its own way to protect its member's account, I have one exchange where you need three kinds of verification before they allow you to withdraw your account like email, text, and 2FA.
I'm glad that OP has resolved the issue, I'm also trading on Kucoin to make it easy I have the last 6 digits of one of the phones as my trading password and no one among my relatives and phones know the number of my phone it's the one phone I use for verification.