Ledger Nano X - Black box 2022

[lujoltc]

Solving the problem of Ledger Nano X is extremely simple!!!
Why are you making so much sorties around it?

Battries are not dead. They only need a so called Jump Start!

Physics around it is extremely simple: Due to whatever reason (for example long time shelf time) the voltage drops far below 3.7 v. That means natural Resistance of battery goes too high. It does not allow the motherboard to pass any current - sort of safety reason.

Sometimes, all you need is a little push to really get going, and for electronics, that push is called a jump-start. Unless you have incredible driving luck, you've probably had to jump-start a car once or twice, and the process for a lithium-ion battery is pretty similar (but not quite as dangerous).

Remove the battery from the Ledger, noting the negative and positive feeds. Find a USB cord you don't mind sacrificing and cut off the smaller end or B connector, exposing the positive  and negative  wires . Also you can connect your battery to another battery with same range of voltage 3.7 v I guess.

If you google it, it is a known practice for all Li batteries - like Bluetooth headphones etc.

If you need further help, simply drop me a text - I''ll be glad to help you.

[dkbit98]

Solving the problem of Ledger Nano X is extremely simple!!!

Oh really?! You have one trick pony universal solution for every problem with ldeger devices  
You must be joking or you work in a circus if you call this operation ''extremely simple''.
It looks like some religious sect when I have to make USB sacrifice, than one or two times jump start battery to make hardware wallet work.
Most people don't even know how to open their device.

Battries are not dead. They only need a so called Jump Start!

Nobody said batteries are dead.
They had to be very stupid to sell devices with dead batteries.
Please contact ledger and ask them to put your ''Frankenstein'' jump-start instruction manual in boxes  

[sam00]

Solving the problem of Ledger Nano X is extremely simple!!!

Oh really?! You have one trick pony universal solution for every problem with ldeger devices 
You must be joking or you work in a circus if you call this operation ''extremely simple''.
It looks like some religious sect when I have to make USB sacrifice, than one or two times jump start battery to make hardware wallet work.
Most people don't even know how to open their device.

Battries are not dead. They only need a so called Jump Start!

Nobody said batteries are dead.
They had to be very stupid to sell devices with dead batteries.
Please contact ledger and ask them to put your ''Frankenstein'' jump-start instruction manual in boxes 

I don't know who @lujoltc is and what his mission here is but it does sound like a solution for some people here.
If I understood correctly, you just get an old / not properly working charger and attach + and - to the poles of the ledger battery.

Would probably take about 5 minutes to do so and is worth a shot instead of throwing out an old device

I don't have a device to test this out but it does sound like a reasonable solution if you left your device in the drawer for a bit too long.

[Pmalek]

<Snip>

I wanted to test this theory of yours by sharing it with the Ledger support to see what they say about it. But since they changed their support site and they now have a live chat (apparently), I can't get through to a live agent without providing a valid order number when it comes to battery issues.

Have you tested this yourself on a Nano X to see if it works or did you read some success stories about it?
A beginner friendly video would be great.

[m2017]

Solving the problem of Ledger Nano X is extremely simple!!!

Oh really?! You have one trick pony universal solution for every problem with ldeger devices  
You must be joking or you work in a circus if you call this operation ''extremely simple''.
It looks like some religious sect when I have to make USB sacrifice, than one or two times jump start battery to make hardware wallet work.
Most people don't even know how to open their device.

I wanted to write something similar to lujoltc's post before I saw yours. I am perplexed by this phrase ''extremely simple''. Users don't need such "simple" solutions. At all. Here, either ledger will begin to pay attention to the quality of their devices, or users will switch to the best analogues. It seems that this company makes sales only at the expense of its marketers, who attract newcomers only with a "bright cover, but leaving broken toys" in their hands.

Battries are not dead. They only need a so called Jump Start!

Nobody said batteries are dead.
They had to be very stupid to sell devices with dead batteries.
Please contact ledger and ask them to put your ''Frankenstein'' jump-start instruction manual in boxes  

Ledgerstein Nono? Oh yeah. I'd like to see the facial expressions of the average user from reading this manual.

[lujoltc]

Lets be a bit structured:

1) I am not not representing Ledger. I have no common interest with Ledger to clean their a...!
2) I hope also others who are attacking to me are also not having interest with Ledge competition.
3) Lets agree that Ledger is strongest in this market and so far most successful.
4) What I shared is here with you guys, free, and honest, was only a practical way to solve the problem. Maybe the term of extremely simple was not very correct that people here are not expert with electronics. I only advise that for those who know basics around electroncis. Otherwise please do not open your device.
5) I assume what I did, to share my knowledge with other readers in the forum is exactly the intention of these kind of forums. If you do not like my proposed method, you can simply ignore it. But you can not ask me not to share it.
Ledger is not going to make a booklet / manual along with product for this type of solution. and I am sure it was a joke by others members.

[Pmalek]

3) Lets agree that Ledger is strongest in this market and so far most successful.

It's your personal opinion that they are the strongest. They are certainly the most successful in terms of sold units and generated profit. They also have the best marketing and invest a great deal on that front.   

5) I assume what I did, to share my knowledge with other readers in the forum is exactly the intention of these kind of forums. If you do not like my proposed method, you can simply ignore it.

You are free to write whatever you want, no matter what someone else says or thinks about it. But I am asking you again. Is this just theory, or have you tried it out yourself or maybe you know someone who has?

[lujoltc]

3) Lets agree that Ledger is strongest in this market and so far most successful.

It's your personal opinion that they are the strongest. They are certainly the most successful in terms of sold units and generated profit. They also have the best marketing and invest a great deal on that front.  


YES they are most Profitable!

5) I assume what I did, to share my knowledge with other readers in the forum is exactly the intention of these kind of forums. If you do not like my proposed method, you can simply ignore it.

You are free to write whatever you want, no matter what someone else says or thinks about it. But I am asking you again. Is this just theory, or have you tried it out yourself or maybe you know someone who has?

Answer to your question is "Yes". I tried / applied it several times on different devices including Ledger Nano X. At least I have repaired more than 50 LNX units (you may ask why: answer comes later). as well as Bluetooth headphones.
I am an electronic technician and I live in a country that Ledger does not ship product to (I mean Directly).
So traders brings the product on behalf of Ledger and resell. In this situation, consumer can not return the product to Ledger if it has a battery problem. Due to reasons:
1) they do not have any proof of purchase from Ledger
2) Ledger can not send them a return label, as Ledger does not have any shipping service to Iran.

So I have been working with local sellers such as: https://walletjoo.com/
They are not official seller - as ledger has not got one in Iran - but they resell genuine product.  
Even there is Ledger repair service in Iran, that provides all the local supports - including all the genuine parts.  
https://ledgernano-net.translate.goog/ledger-service/?_x_tr_sl=fa&_x_tr_tl=en&_x_tr_hl=en-US&_x_tr_pto=wapp
https://ledgernano.net/ledger-service/

This is a common problem form Lipo and Li battreis. When the shelf time is so long - the battery Voltage drops and it means the resistance goes very high. So there is a risk of fire if the power pass by upon connecting it to a power supply. Therefore, the little Capacitor behind the unit blocks all the current. I think Ledger changed this in the new firmware. So the tolerance is much more than before - and battery can charge now easier.

I must say I hear much less these days that this problem happens. And if a device has a problem, without changing the battery, I simply upgrade the firmware and problem simply gets solved.
Again, I am (somehow) expert on this, and I can imagine not everybody is familiar to do it.

Another crazy point is that you can not upgrade the device firmware with your iPhone, or Android!! while the product is meant to be used only with a mobile phone. I asked ledger support what to do, if one does not have a laptop? Are you going to send me one?   they reacted , no you have to borrow one!! Stupid.




  

[SFR10]

1) I am not not representing Ledger. I have no common interest with Ledger to clean their a...!

Then why you've been "creating accounts in the past week or two", to discuss or rather spam that local platform of yours while it clearly has their name and products in it?

• So I have been working with local sellers such as: https://walletjoo.com/
  

  That's strange! In your local thread, you said something else
  
  

  • man az inja mikhastam bekharam ama felan shak daram - gheymathash kheili arzoneh http://walletjoo.com/
    

    For those who'd try to translate it with google, it detects it as Hindi, but it's actually in Persian, so I'm going to translate it instead:
    
    

    • I wanted to buy from here but for now, I have my doubts - the price is very cheap [URL...]

• https://ledgernano-net.translate.goog/ledger-service/?_x_tr_sl=fa&_x_tr_tl=en&_x_tr_hl=en-US&_x_tr_pto=wapp
  https://ledgernano.net/ledger-service/
  

  yeki az dostan az inja kharide: https://ledgernano.net/ va razi hast
  

  Not again! These dirty tactics ^{[e.g. SEO, rankings or whatever they're calling it nowadays]} are quite annoying
  

2) I hope also others who are attacking to me are also not having interest with Ledge competition.

Almost all of the users you've been talking to in the past few days, own one of Ledger's products except for me!
^{- I really wanted to get the Nano S Plus [when it comes out], but because of its price, I changed my mind.}

3) Lets agree that Ledger is strongest in this market and so far most successful.

Without their aggressive marketing campaigns, they would've not been able to sell all of those faulty products in the past year or two!

[dkbit98]

I hope also others who are attacking to me are also not having interest with Ledge competition.

I don't see anybody attacking you here and if you are not connected with ledger than you are paranoid for sure.

Lets agree that Ledger is strongest in this market and so far most successful.

We all know they have best marketing but this has nothing to do with their bad products that have a lot of issues.

I only advise that for those who know basics around electroncis. Otherwise please do not open your device.

You should think about that and post this warning before you started to make multiple post with this ''universal'' solution for all ledger problems.
I will repeat again like a parrot. Ledger doesn't have problem only with their crap battery and design, it's also with their firmware and closed source nature.
Check out this very common flashing issue video with nono X:

Do Not Use This Company!!!! Faulty Brand New Nano X, opened job ticket, uploaded video, 4 weeks still no exchange or refund!!! No communication what's so ever!!!! You have been warned!!!
https://www.reddit.com/r/ledgerwallet/comments/t41mql/do_not_use_this_company_faulty_brand_new_nano_x/

NANO X keeps disconnecting (Apple)
https://www.reddit.com/r/ledgerwallet/comments/t3rpj0/nano_x_keeps_disconnecting_apple/

Ledger Nano X Frozen
https://www.reddit.com/r/ledgerwallet/comments/t59gtc/ledger_nano_x_frozen/

In this cases battery is working finer but there are some other issues that can't be fixed that easy, or they can even brick device with firmware update.

[Pmalek]

This is a common problem form Lipo and Li battreis. When the shelf time is so long - the battery Voltage drops and it means the resistance goes very high. So there is a risk of fire if the power pass by upon connecting it to a power supply. Therefore, the little Capacitor behind the unit blocks all the current. I think Ledger changed this in the new firmware. So the tolerance is much more than before - and battery can charge now easier.

I must say I hear much less these days that this problem happens. And if a device has a problem, without changing the battery, I simply upgrade the firmware and problem simply gets solved.
Again, I am (somehow) expert on this, and I can imagine not everybody is familiar to do it.

I am not a technician, so I can't comment on whether or not your fix is good enough. What I can say is that Ledger obviously made physical (hardware) changes to their new black box version of the Nano X in the areas around the battery and connectors. So I don't think the problem can be fixed with just a firmware upgrade.

If you have so much experience in fixing these devices and are confident your solution works, make a video of a faulty device that you fixed in the way you explained it. Post it here so we can watch and send it to Ledger as well. Who knows, there might even be a reward for you if they like it. 

[lujoltc]

This is a common problem form Lipo and Li battreis. When the shelf time is so long - the battery Voltage drops and it means the resistance goes very high. So there is a risk of fire if the power pass by upon connecting it to a power supply. Therefore, the little Capacitor behind the unit blocks all the current. I think Ledger changed this in the new firmware. So the tolerance is much more than before - and battery can charge now easier.

I must say I hear much less these days that this problem happens. And if a device has a problem, without changing the battery, I simply upgrade the firmware and problem simply gets solved.
Again, I am (somehow) expert on this, and I can imagine not everybody is familiar to do it.

I am not a technician, so I can't comment on whether or not your fix is good enough. What I can say is that Ledger obviously made physical (hardware) changes to their new black box version of the Nano X in the areas around the battery and connectors. So I don't think the problem can be fixed with just a firmware upgrade.

If you have so much experience in fixing these devices and are confident your solution works, make a video of a faulty device that you fixed in the way you explained it. Post it here so we can watch and send it to Ledger as well. Who knows, there might even be a reward for you if they like it. 

Sounds like a good idea. I will make the video first. Post it on youtube and share it wit you guys...give me like 10 days...I will work it out!

[n0nce]

Solving the problem of Ledger Nano X is extremely simple!!!

~ snip ~

Unless you have incredible driving luck, you've probably had to jump-start a car once or twice, and the process for a lithium-ion battery is pretty similar (but not quite as dangerous).

Remove the battery from the Ledger, noting the negative and positive feeds. Find a USB cord you don't mind sacrificing and cut off the smaller end or B connector, exposing the positive  and negative  wires . Also you can connect your battery to another battery with same range of voltage 3.7 v I guess.

You want people to jump-start their Ledger?
Besides the fact that no normal consumer product (especially when new!) should require something like this to work properly, you advice is also genuinely wrong. Just connecting another '3.7 v I guess' battery is not the right way to charge a Li-Ion battery.

If you're interested to know more about it, Dave from the EEVBlog explained this topic quite thoroughly:
https://www.youtube.com/watch?v=jNmlxBXEqW0