Crypto Nest | The Home of Cryptocurrency Hardware

[dkbit98]

The only clause is that the item must not be used or taken out of its sealed outer packaging. As long as the item is still in it's sealed packaging when it's returned to us and there are no signs of tampering then the product will be taken back into stock.

I see potential problem with this because some devices like ledgr nono X have higher percentage of devices that have some problems with battery, and few other issues.
That means you can't know if something is wrong with purchased hardware wallet until you open it and plug in power source for charging, than you can see it's not working like it should.
You can check out ledger reddit channel and see people are complaining all the time about this, and ledger support is replacing this devices all the time.

For cases of defective or damaged products we still offer the refund under the condition that the fault is readily apparent when we receive the item back.

Is bad battery (inside ledger X) counting as defective and damaged product?

[Pmalek]

I see no reason to buy from you if everything can be bought directly from official sellers in the same way. Why do it? Try to convince me to buy from you, and not from the official seller, as if I were your potential buyer.

First of all, this is primarily a service meant for the UK, and I will explain why. The price. Go to Trezor's official shop and place the Trezor One in the cart. Add UK as the destination country and you get an estimate of $82.80. That's almost £67 now. The same model costs £62.99 on Crypto Nest. So, you save around £4 buying and shipping your item if you are in the UK.

Concerns with supply chain attacks, faulty, fake, or hacked devices and their dangers is not something I want to get into right now. That's a concern for each individual to think about.