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June 22, 2023, 08:54:01 PM |
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Hi , I have just had the below email from Ledger ..
Hello,
Please accept my apologies for the delayed response. In regard to your ADA and as Coinbase noted, you cannot send ADA while it is Staked. I am not sure either how your ADA became staked. ADA staking and unstaking is not supported directly in Ledger Live. You will need to use a third-party ADA wallet to unstake your ADA. Be sure your Ledger Live application is closed when you start the Eternl connection process. Also make sure your Nano is connected to your computer, unlocked with the PIN and the ADA app is open. When your Ledger is connected to Eternl, click the "Stake" tab and you will be unstake your ADA there. After the ADA is unstaked, you can send to Coinbase. Let me know if the Eternal set up and unstaking process works or if you have issues.
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