🚨Be careful with Shuffle Crypto Casino. Im Worried about Shuffle Casino Staff.

[ryzaadit]

From my perspective.
1. Self-exclusion: what casinos do is correct. Most of (self-exclusion) policies cannot be opened again for the account and they doing the right things. Once you do these, the account cannot be open anymore and you are not welcome to play again in their casino
2. Your present is not welcome in the casino, how you can face this situation while you got these at the time you are online while your account is being self-exclusion? did you just register again and have some drama against other user or is your multi account?

IMO, it's a little bit shady for the situation. Since @OP is being self exclusion he was not reason on the casino and some random guy tried to dox other people personal information ? you got some beef by someone else. I don't think someone share some information without any reason, is not profitable.

More likely these scenario is just to make the reason for @OP opening a case thread, since he was rejected for his account due the airdrop. So, starting drama he was hope his account getting unblock or at least the casino got some bad rep.

[goaldigger]

OP Shuffle Casino's representative has posted his comment on this thread and I believe that's more than enough to prove that they aren't unreliable as a casino. I believe the leaked data which you mentioned in your thread were leaked from somewhere else instead of Shuffle.

If you haven't KYC approved your accounts on other sites then your thread may have some weight but if you have KYC approved on other sites as well then you can't blame Shuffle because your data could be shared in another site's breached data.

Definitely hard to tell who leaked the data, this is the risk of KYC and seriously you can't just blame one site alone especially if you've done KYC many times already. Losing in a casino and making a false accusation is a not a good attitude, you might not be able to gamble in a good site again if you will do the same thing. If you are still not ok with KYC and don't know the possible risk of it, then better not to give any information to any site asking for KYC for your own peace of mind.

[Kemarit]

OP Shuffle Casino's representative has posted his comment on this thread and I believe that's more than enough to prove that they aren't unreliable as a casino. I believe the leaked data which you mentioned in your thread were leaked from somewhere else instead of Shuffle.

If you haven't KYC approved your accounts on other sites then your thread may have some weight but if you have KYC approved on other sites as well then you can't blame Shuffle because your data could be shared in another site's breached data.

Definitely hard to tell who leaked the data, this is the risk of KYC and seriously you can't just blame one site alone especially if you've done KYC many times already. Losing in a casino and making a false accusation is a not a good attitude, you might not be able to gamble in a good site again if you will do the same thing. If you are still not ok with KYC and don't know the possible risk of it, then better not to give any information to any site asking for KYC for your own peace of mind.

Right, really hard to pinpoint who leaked his data but he suspect that one staff of the casino did it. But it really doesn't make sense as obviously it's against for any employee to do that and I'm thinking that only a few employees whose pay grade is way up that can access users information and not just a ordinary support or just anyone in the casino.

Anyhow, I'm not blaming the OP though, he has his story, but for us, we know that we are very careful on passing our info to any casino, unless it is necessary, like if we win big and they ask for additional document or full document before we can withdraw.

[Cantsay]

Right, really hard to pinpoint who leaked his data but he suspect that one staff of the casino did it. But it really doesn't make sense as obviously it's against for any employee to do that and I'm thinking that only a few employees whose pay grade is way up that can access users information and not just a ordinary support or just anyone in the casino.

The question I have is; why did it have to be an account that was self-excluded and didn’t receive the airdrop (since he mentioned it he’s obviously concerned about it)? Why didn’t it happen to an account that was still okay and didn’t have any issue? This just makes it hard to believe the story that the app is trying to sell to us - just like I mentioned before, it’s not possible to know if he’s also connected to the account that was trying to dox him, since he has something against the casino then there’s a possibility that he might try to hurt their reputation has a means of getting back at them.

[PHFX]

Still no official responde to my query via email.

Hey - Shuffle takes the privacy of our users extremely seriously, and there has never been a breach of that. Please send through proof of these details being shared by Shuffle staff, because I can guarantee that this has never happened. It seems like you have a separate issue with Shuffle (the fact that you self-excluded and we didn't reenable your account, which is a regulatory and responsible-gambling obligation that we have, which comes before any other preference you/we may have), and as a result you're attempting to bring us down by suggesting that we had some involvement in your personal details being leaked.

This user you screenshotted was banned from chat for attempting to dox you. I would recommend you consider your personal opsec and try and think where you may have shared these details externally, because I can assure you that this user did not attain these details through Shuffle or our staff.

We all know this is a lie. But I recommend taking a closer look at someone on your team named "Brett." You will perfectly verify what I am talking about.

[lovesmayfamilis]

Really kind of comes off as a disgruntled gambler who lost and is now trying to extort the casino. The casino refused to give him any sort of refund and so he thinks he will come here and try to damage them.

If the OP shows actual proof of his info being tossed around in telegram(can send me proof privately if he wishes), then I would change my opinion, but for now I think they're likely a bad extortion attempt.

Definitely. You are right, and this post literally screams offense.

I would definitely like my airdrop considering the huge amount of money I spent at this Casino. But this is not the main point of the issue. What really worries me is how my data It ended up in the hands of the players.

OP, you were not allowed since you had previously asked for self-exclusion. You need to have the strength to close the door behind you. Now you are screaming with resentment and, most likely, withdrawal from the games that you wanted to stop. In the end, understand that any information you have ever posted on the Internet can always be leaked, and worst of all, it is almost impossible to delete it. You, providing your documents in different places, must be aware of all the risks, and you are doing this voluntarily.

[Russlenat]

I didn't see any pictures, though; it was just a pure conversation with the support, probably. But if you find it offensive that it was leaked on Telegram without your approval, you can message the casino and request that they punish the staff responsible. If it were your personal documents, it would be more worrisome, but it was just a conversation. Regardless, even if it's not a big deal, conversations like that should remain private, even if the content is not sensitive.

Still no official responde to my query via email.

You gotta have to wait for the respond, if they are not seeing this and your purpose is pure, you can messsage their account in bitcointalk, or post int he ANN thread.

[Sunderland]

Even though the OP selfie photo and personal data were indeed spread, there is no strong evidence that the information leak came from Shuffle.
And without strong evidence, no one will believe your claim that you only used that selfie photo only for the KYC process in Shuffle.
Moreover, the background of this case is about self-exclusion and airdrop which makes some members here think that you are trying to extort the platform.

The one who knows  about this case is the Shuffle user named Simba, not Shuffle, you can ask for a clarification from him, you can also report and sue him legally if you want.
Its be a big mistake for you to carry out a black campaign against Shuffle such as by creating this new thread https://bitcointalk.org/index.php?topic=5498118 with accusations and evidence that are only based on your assumptions.

[Natalim]

Even though the OP selfie photo and personal data were indeed spread, there is no strong evidence that the information leak came from Shuffle.

Only OP and Shuffle know the full details since they are the ones directly involved and have access to the information and documents in question. We can't confirm if OP is being completely truthful, but this raises a significant concern about trusting casinos with our KYC information and documents.

That's why, if we have the option, gambling at a non-KYC casino might be preferable. Even though it can be risky, if the casino has maintained a good reputation, it might be a safer choice. A reputable non-KYC casino is likely to stay operational for a long time if they are generating a decent income from their operations.

[Dr.Bitcoin_Strange]

OP, Shuffle Casino may not have only been the site where you have ever done KYC verification (just saying), but you probably may have also submitted your private information on other platforms, where they might be the ones responsible for leaking your information and not Shuffle Casino. If what you said about your information being leaked is true, then you have to be extremely careful so that scammers don't use your information to commit a crime that you might be held responsible for. I don't think Shuffle would be responsible for this, but if you want to change casinos, then try Stake.com; it is one of the most  reputable casinos that I know.

[coolcoinz]

This user you screenshotted was banned from chat for attempting to dox you.

Only from chat? IMO a user that posts dox info on chat should be banned from the service, but if OP is correct about him being a high roller I get why he wasn't banned.
Also, it doesn't look like he "attempted" to dox OP. He successfully did. 

[EarnOnVictor]

Oh my...If this is true, then it is so sad, and it could be so regretful and annoying. Fine, this is not the first time that people's data were leaked out of their consent and I do not think I can trust a small and big casino in this regard, and more reasons why some people prefer the no-KYC casinos. Who is to protect our data even as the government doesn't care but all for us to complete the KYC by force?

The most annoying part is for the person to detect by himself even as it is being circulated freely on social media, that is so pathetic. But still, you've never shown a single proof in this regard, I mean a proof that will also make Shuffle accountable for this. Although proofs like this will be difficult to share since it is going to amount to further leaking of your information online, at least, you can still link Shuffle one way or another if you are really sure.

Wait a minute, what if it is not Shuffle who leaked your data? You know you can be sued if got hold of, right?

[Wapfika]

Oh my...If this is true, then it is so sad, and it could be so regretful and annoying. Fine, this is not the first time that people's data were leaked out of their consent and I do not think I can trust a small and big casino in this regard, and more reasons why some people prefer the no-KYC casinos. Who is to protect our data even as the government doesn't care but all for us to complete the KYC by force?

The most annoying part is for the person to detect by himself even as it is being circulated freely on social media, that is so pathetic. But still, you've never shown a single proof in this regard, I mean a proof that will also make Shuffle accountable for this. Although proofs like this will be difficult to share since it is going to amount to further leaking of your information online, at least, you can still link Shuffle one way or another if you are really sure.

Wait a minute, what if it is not Shuffle who leaked your data? You know you can be sued if got hold of, right?

Realistically speaking, Among all thousand players of Shuffle actively playing only this user claimed that his personal info was leaked through chat box. If this is a real leaked from Shuffle side then it should be a mass leaked and not a single user only besides there’s nothing to gain by leaking his identity on the chat box. No one in their right mind support will send sensitive data of customer to public chat.

It’s either this users is careless on protecting his personal through unknowingly send the details to phishing website or he wants Shuffle to take the blame for his carelessness.

[EarnOnVictor]

Oh my...If this is true, then it is so sad, and it could be so regretful and annoying. Fine, this is not the first time that people's data were leaked out of their consent and I do not think I can trust a small and big casino in this regard, and more reasons why some people prefer the no-KYC casinos. Who is to protect our data even as the government doesn't care but all for us to complete the KYC by force?

The most annoying part is for the person to detect by himself even as it is being circulated freely on social media, that is so pathetic. But still, you've never shown a single proof in this regard, I mean a proof that will also make Shuffle accountable for this. Although proofs like this will be difficult to share since it is going to amount to further leaking of your information online, at least, you can still link Shuffle one way or another if you are really sure.

Wait a minute, what if it is not Shuffle who leaked your data? You know you can be sued if got hold of, right?

Realistically speaking, Among all thousand players of Shuffle actively playing only this user claimed that his personal info was leaked through chat box. If this is a real leaked from Shuffle side then it should be a mass leaked and not a single user only besides there’s nothing to gain by leaking his identity on the chat box. No one in their right mind support will send sensitive data of customer to public chat.

It’s either this users is careless on protecting his personal through unknowingly send the details to phishing website or he wants Shuffle to take the blame for his carelessness.

I have always tried to maintain my neutrality in a situation like this because I wasn't there when it happened and even if we ask the guy to furnish us with proof, how are we sure the proof is genuine? That is my reservation about this. But I do not use the fact that many users have not complained to justify a point, what if others are not victims or do not know what the OP has the privilege to know? That is first. Second, data could be leaked by some bad heads within the company, it may not be the fault of the company per se but the people they entrust some job roles to.

For instance, there was a time when I opened an account with Quidax and something terrible happened. Thankfully, I never opened other companies' accounts and I do not use my official email to open accounts anyhow. You can't believe that within the next 2 weeks, I was receiving strange emails that are not common to my official email because hardly give it out, and the same happened to my phone number, I received enough strange phone calls and text messages as well, to the extent that they sent a code to me claiming it's from one of my banks and said I should call it out for them.

This is the extent they've gone, and giving them the code would have cost me a lot. I don't need a seer to tell me that my data was leaked by Quidax, only that the management may not be aware of it but the staff. People's data are being sold daily, that's a fact. But this is not particularly true for all cases, some enemies of some companies (rival/unsatisfied customers) may be using it to target them as well so that they can paint them badly. So, I am always neutral in a thing like this.