I have been ignoring the incoming email messages about the deadline for claims at FTX that have assets there, but I don't do that, the assets there are not that big so let it be.
It is very difficult to find an answer whether customer funds will be returned in full? It's still in the KYC process stage to claim and it hasn't been verified yet, it will take a long time and you will definitely wait longer without certainty.
Don't get your hopes up, because there is no hope in the near future.
The fact that the claim reimbursement are not guaranteed and the details are just blurry as if they want to erase the fact that FTX imploded very quickly. I got the mails and tried to pass the KYC - submit documrnts, get no confirmation or email whether it was successful or not. Then check back 2-3 days later only to get a prompt for new KYC. I didn't push through without because the aasset there is very small compared to the stress of filing the claim.
Hopefully they announce some kind of extension, otherwise it's good as gone for the second time.
I think back then in 2021, I had account with FTX and that was prompted because of the no KYC status to use the exchange made me to register with them but I never remember to use that exchange for once, and I was sent the email and that is suspicious of them to sent email for all the emails they have on their server to come and provide documents to claim money that is not certain in the first place, what happen after the KYC process and they never bother to refund back the money? What are they going to do with the collected documents collected, something fishy right.
Another question is what are they going to do with users that use mobile number as ID instead of email, how are they going to make communication when information cannot be sent to mobile numbers and I believe that some people will be offline for a while to take a break after the hack incidence, they will definitely increase the timing else they don't have in mind to give back people their fund and that will affect the future operation of the exchange, that is if they come back in the first place.