These wallets were never good, they are online to scam crypto users. All the complaints against Freewallet in this forum are enough for crypto users to stay away from this wallet to keep their funds safe. But it's very disappointing that crypto users don't try to be aware of these allegations and thus get cheated by these scammers. If you check Freewallet's forum account you can see how bad their reputation is, their profiles have been tagged by DT members a long time ago.
When people create/registrate crypto wallets they usually not look to forums BEFORE some issues happen to them. But more often users check reviews in google for example. That's why it's really important to make repost of scam accusations - that's how the possibility that user will find bad reviews is higher.
That's the big problem, they don't give much importance to the most important thing like the wallet, they don't even have an idea that a bad wallet can take away everything they have. But when they get scammed by depositing funds in bad wallets, they complain about those wallets, but if they had done a little minimum research before using that wallet, they wouldn't have been in all these situations. Hopefully crypto users will continue to be smart in the days to come and prioritize the safety of their funds.
