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Author Topic: Bitcasino.io won't let me cashout my money  (Read 426 times)
holydarkness
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March 08, 2024, 05:27:02 PM
 #21

Hello All,

[...]

regards,

Steve.
(on behalf of Bitcasino.io)

Hi, thank you for going into so much trouble to sort this out.

OP, here's the answer to your situation. If you have anything to add that can disprove the explanation above, you're free to do so. Otherwise, I will be marking this case as resolved as I think Steve's explanation and one point or two you made on your posts matched this narrative.

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 MΞTAWIN  THE FIRST WEB3 CASINO   
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.. PLAY NOW ..
JollyGood
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March 08, 2024, 07:26:19 PM
 #22

No replies from Bitcasino, they are scammer!
They have replied and they have countered your claim with a claim of their own. If you have anything to state in response you have every opportunity to make your views known.

Hello All,

Thank you for your patience in this matter

I spoke to the guys at Bitcasino and they informed me of the basis around the decision. Ill do bullet points here and then if the Bitcasino rep wants to add anything further, they can (but i think they honestly consider this case to be closed)

>> Due do the generous ZERO confirmations BC offer this enables people to come in, deposit, and start playing immediately without waiting for a confirmation. Unfortunately, some customers,  if they lose the bet, double spend the deposit back to their own address.

>> In this case many accounts were linked to this customer. The BC team are confident in their investigation and as for this case, will not reverse the decision.

>> It seems to be normal practice for old scam accusations to rise back up at every Bitcoin ATH, and this is no exception.

Thanks for your time here guys. Im replying on behalf of BC as a gesture of good will to a few customers who reached out personally to me to get a response up for people to see.

regards,

Steve.
(on behalf of Bitcasino.io)
Thank you Steve. I presumed there was more to the scam allegation but as we only had a one-sided story had to wait for a reply from Bitcasino before understanding what was going on. The OP has not been online for over a week, there is a chance he would have read the reply without logging in and decided to move on.

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BC.GAME
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marioeiris (OP)
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March 21, 2024, 05:09:24 PM
 #23

I have been claiming this from the first moment it happened, I would like to claim back what is mine, maybe an account has been linked because I was travelling but I don't see any other sense. I just want my deposit back.
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March 21, 2024, 06:29:53 PM
Merited by LFC_Bitcoin (3)
 #24

I have been claiming this from the first moment it happened, I would like to claim back what is mine, maybe an account has been linked because I was travelling but I don't see any other sense. I just want my deposit back.
So, you were trying to hide the truth in the OP. They have also mentioned about connected accounts in the last email which you have shared in your main post. But you had highlighted on the double spend fact only. Now you are eating the truth with your story. Bitcasino have a very strong anti-fraud system, you aren't going to receive anything by creating any story here.

R


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marioeiris (OP)
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March 21, 2024, 10:50:29 PM
 #25

In no case have I contradicted myself in my story, at all times I have commented on everything that has happened. As I have read in comments from many other people on Trustpilot, when you start earning, they block the funds. It is obvious and necessary that they have a good anti-fraud system, it seems to me a good system to keep my money instead of returning it and not letting me play xd. It is always WIN WIN for them, if I lose they keep it, and if I win they block the account.
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