[SOLVED]

[drave629]

[SOLVED]

[Cantsay]

Did you contact them through the email they provided to you?

I don't know what happened but it seems like a technical issue since your withdrawal was denied and balance is now empty (I'm assuming so because you said got an insufficient balance notification).

For now, just notify them about your issue at their ann thread ^[1] and also send a pm to their representative^[2] if he can help you sort out the issue.

[1] https://bitcointalk.org/index.php?topic=1458034.0

[2] https://bitcointalk.org/index.php?action=profile;u=137185

[_act_]

Have you contacted their customer care? You need to let us know what the customer care told you.

This is their official account on this forum also called sportsbet.io: https://bitcointalk.org/index.php?action=profile;u=832366

You can send the account a personal message and include the link to this thread on it. The account is very active on this forum.

[holydarkness]

Have you contacted their customer care? You need to let us know what the customer care told you.

This is their official account on this forum also called sportsbet.io: https://bitcointalk.org/index.php?action=profile;u=832366

You can send the account a personal message and include the link to this thread on it. The account is very active on this forum.

I already send an email, thank you for your advise

Sorry, just trying to be certain and make sure there is no miscommunication. By "email", were you referring to sending a personal message as _act_ suggested or were you saying that you've send an email to the address given to you, as per what Cantsay suggested?

[Upgrade00]

<snip>

You should change the topic title to include [SOLVED] to show that your case has been resolved. You should also lock the thread to prevent further discussions, the option to lock it is at the lower left on this page.