Hello all
We hope this message finds you well. We are writing to address a recent security issue that has affected a VIBGYOR orange series of our physical crypto collectibles. Our top priority is, and always has been, the trust and safety of our community. We want to share with you the steps we're taking to make things right.
What Happened?Recently, we discovered that the software used to generate BTC private keys for one of VIBGYOR orange series was compromised. This breach has led to a security vulnerability in a portion of our coins, affecting the trust and integrity that our products represent. We still have part of the coins and we
Our Response- Refunds for Impacted Customers: If you own a compromised coin, we are offering full refunds of the BTC value stored in the coin. Please contact us directly via pm or contact@raritycheck.com to initiate this process. Your satisfaction and trust are our utmost priority, and we are committed to ensuring you are fully compensated.
- Strengthened Security Measures: We are taking immediate and decisive action to enhance the security of all our products. Moving forward, we will be utilising new, rigorously audited software for key generation or third person, and our processes will undergo community reviews to ensure they meet the highest standards. Please note that for LCS series keys because of the shape of the coin, making/cutting etc is not a straight forward process, so even if we ask for someone to help it will be a difficult task. But we will keep you guys updated.
- Transparency and Communication: We believe in keeping our community informed. We will provide regular updates on the steps we are taking to prevent such issues from happening again. Our goal is to rebuild and maintain your trust, and we welcome your feedback throughout this process.
Looking Forward- Differentiating VIBGYOR Series Coins: For the remaining coins in the VIBGYOR series, we will be using different stickers to clearly distinguish between compromised and non-compromised coins. This will make it easier for collectors and buyers to identify which coins are secure.
- Tracking and Transparency: We are updating our tracking site to display detailed information about which coins have been compromised. This will ensure full transparency and help you make informed decisions about your collection.
- New Offerings: Moving forward, we will be offering the option to purchase DIY (Do-It-Yourself) coins. This allows you to create your own private keys, with the option to include a backup file (BF) if needed. This gives you greater control over the security of your investment.
- Transparent Key Creation Process: We are committed to full transparency in our key creation process. For every new series, we will provide detailed information about how private keys are generated (either via us or other community member) and share pictures of sample keys. This will help you verify the integrity of the process and ensure your confidence in our products.
Your Help and support matters 🙏
- We deeply value your support and understanding as we navigate this situation. Several members have reached out to us pm and we are very grateful.
- We believe that by working together and being transparent, we can emerge from this stronger and more resilient. Your feedback is invaluable to us, and we encourage you to reach out with any concerns or suggestions.
୧(´⚆‿⚆`)୨ +:*Thank you｡+:* for all the support and for your continued trust in our mission. We are here for you, and we are committed to making this right.
NOTE: this post will be for continued updates only.
