Scam by csgo500 , 500casino

[holydarkness]

Yes , i did . on askgamblers , waiting on respond

are you waiting for it to be approved by askgamblers or waiting for 500 caisno representatives on askgamblers to respond? for any chance you can share the link to the complaint? I checked 500 casino on askgamblers and it says there is "no complaint filed yet".

I checked 500's page on AG periodically to see whether the case has been made available for public or not. I believe it's still under review by AG's mediator, deeming whether the situation fit for mediation or not. I think, the way it works, once they deemed a situation fit to be called as a dispute, they reached casinos' representative and simultaneously made the thread public.

[acroman08]

Yes , i did . on askgamblers , waiting on respond

are you waiting for it to be approved by askgamblers or waiting for 500 caisno representatives on askgamblers to respond? for any chance you can share the link to the complaint? I checked 500 casino on askgamblers and it says there is "no complaint filed yet".

I checked 500's page on AG periodically to see whether the case has been made available for public or not. I believe it's still under review by AG's mediator, deeming whether the situation fit for mediation or not. I think, the way it works, once they deemed a situation fit to be called as a dispute, they reached casinos' representative and simultaneously made the thread public.

ahh I see, so it is different from how casino.guru does it, since in casino.guru the title of the complaint will already be available while the content of the complaint is still private and is being reviewed by them before they make everything public. while I do visit askgamblers from time to time I always thought they do the same as casino.guru. anyway, thanks for this info.

[Dunamisx]

Well, i see this as a strong warning to other newbies who might be coming across this thread to learn from what others are passing through, its not that all casinos are the some, but it is important that in using a gambling platform for the first time, we should deposited only the amount of money we can afford to lose, this may come through the bet, our own violation of their rules or any other challenges regarding their ToS, so that when the worst like this happens, it will not cost us much, because we have already prepared over it.

[holydarkness]

Yes , i did . on askgamblers , waiting on respond

are you waiting for it to be approved by askgamblers or waiting for 500 caisno representatives on askgamblers to respond? for any chance you can share the link to the complaint? I checked 500 casino on askgamblers and it says there is "no complaint filed yet".

I checked 500's page on AG periodically to see whether the case has been made available for public or not. I believe it's still under review by AG's mediator, deeming whether the situation fit for mediation or not. I think, the way it works, once they deemed a situation fit to be called as a dispute, they reached casinos' representative and simultaneously made the thread public.

ahh I see, so it is different from how casino.guru does it, since in casino.guru the title of the complaint will already be available while the content of the complaint is still private and is being reviewed by them before they make everything public. while I do visit askgamblers from time to time I always thought they do the same as casino.guru. anyway, thanks for this info.

[Sorry for being a bit OOT]

Actually, no, I don't think they're much different. CG also share similar SOP where they will review the basis and nature of a case, deemed whether it fit to be mediated by their team or not, and would made the thread public only after those preliminaries. I think there were situation where cases were being rejected behind the screen due to its nature not fitting their criteria.

I think, on most situation, the thread was made public with the player's complaint as opening statement also already available for public eyes. On cases where it's still private, I think that's because they're reviewing the deeper elements of the case, the proof that the complainant submitted, while they've deemed the case fit and accepted to mediate.

[holydarkness]

Hello, hopefully this shall be the closing statement that'll put this case to rest.

OP was accused of multi-accounting, and as OP insist on their innocence, despite 500 representative's explanation that their detection, I suggested them to escalate to an ADR, and they choose AG. I've been periodically monitoring 500's page on AG, waiting for OP's complaint to be public for the last one and a half months, and still nothing.

From it, I think it's safe to infer either AG read the complaint and ruled in favor of the casino or OP never escalates to AG as the original findings by the casino is true. Thus, I think it's safe to mark this one as resolved.

[Pmalek]

do you consider betting on tir1 event, on the top 20 teams of the world cheating?

It doesn't matter what events you were betting on. Your account wasn't banned because you gambled on the "wrong" events. You are accused of multi-accounting for the purpose of cheating betting limits. For example, let's say your account's betting limit is $1000 max. That's all you can bet. They have found that you have created multiple accounts to bet more and wager $2,000, $5,000, $10,000, etc.

If you still feel that's not true, present your case to a mediator. They will take a look at all the evidence and make a decision. However, don't expect them to show you the information and ways in which 500 Casino got them. That's like asking, show me how you found out I was cheating so I can improve in the future and avoid getting caught. Casinos aren't going to do that.