Hi Where you able to get a solution to it and were able to trade more than $38.9? Was it a bud you found a solution, what was it and how did you sort it out I case in the future I fall into a similar trading issue.
If you see something like that, you can not be able to solve it. So I was unable to solve it but that coin later fall in a way I was bale to make money there. I think th exchange is using it to make their customers not to use high leverage for risky tokens. But if you trade on the exchange, you will see how they are deceiving us because there are tokens you can trade and go up to 100x leverage but which are very volatile.
Do you have any other open positions in other tokens or coins? If you have one open position, you might be using standard mode; try to change it into hedge mode.
If it doesn't work, maybe there's no open contract on high leverage?
I don't know how I solved my issue before but I think it's gone after a few days.
Since you are using cross margin, the only thing I think is that your other funds may be have an open position.
No, I have no traded with high leverage. I used hedge mode and I have not exhausted 70% of the money I have on my future trading account because I trade with low amount of money. I opened positions with 1 or two pairs after it did not work.
I believe this kind of thing happened to newly listed coin's perpetual market as well so I think the exchange deliberately limit it for some reason.
I've gotten this kind of limitation so many time when trading new coin and it's completely normal and not a bug.
if it's a new coin, just wait until trading volume goes up then they'll lift the limit, if it's old coin then maybe the trading volume is too low so they limit the perp margin. one thing for sure the one who knows what's actually happening is the exchange.
This is what I am guessing but it is stupidity. When the market was favoring the altcoins, they make us be able to go with high leverage but now they are restricting us. Very bad.