Definitely as someone who has been in crypto space for sometike now you will feel a bit uncomfortable when you hear something about such service considering the nature of such services and what is involved, wallet is a very delicate and sensitive part of cryptocurrency so any thing that has to do with its recovery will want to raise a kind of concern in the mind of any crypto enthusiasts that understand what wallet is all about but the things is if one sees himself that such the only option left to recover his ors her wallet then such person has nothing to do than to face his his fears after all theres no harm in one making effort and again at this point is either such person use every possible means available to get his wallet intact or loses it, so which one will you prefer.
Exactly, for someone who has multiple wallets and trying to recover one, you don't expect the person to risk losing all cause they want to recover one, so it's normal for the person to try observe the authenticity of the company they're dealing with and also how trustworthy and reputable they're before sending out their device to the unknown location, that's what's expected of every crypto enthusiast, security comes first cause if they're not security conscious then they're wasting their time and making themselves vulnerable in the crypto space but then KeychainX is trying to prove themselves worthy and gain more trust from potential customers and I believe they'll attract more customers with the reputation they're building here in this forum.
