Shuffle suffers data breach. Do not panic but read what I posted.

[Russlenat]

I believe affected casino can support a change email feature so that user can abandon exposed email.

Good suggestion, but honestly, I haven’t really come across any casino that has this kind of feature yet.
Your email is usually tied to your personal KYC account, and sometimes they even ask for your phone number too, so it’s not that simple.

And if your email does get exposed, I don’t think it’s a huge deal as long as you’re being careful.. like checking if the email really came from a legit source and staying aware of phishing attempts. If you’re cautious enough, you’re not likely to fall victim to it even if your email gets leaked.

[_act_]

I received the warning from Roobet too because they are also using the fast track service but they clearly mentioned casino funds or operations will not be affected by this because the data break is about the KYC information or something similar so they warn us to keep the email, KYC details could be abused.

I do not know if it has to do with KYC, but according to what Shuffle CEO posted on X, just their user's emails that were leaked and nothing more than that. I do not think they should be carelessly handling their customers KYC information. If they were leaked, the CEO would have also included it in his post on X.

[STT]

The 3rd party is liable, I hope their insurance is good for covering the mistake.   At this point we have recognize email is not a secure channel and engage with disposable email addresses on a regular basis ideally.
  Human nature is for something as convenient as possible which is probably also how the CRM got compromised.

[AmoreJaz]

The 3rd party is liable, I hope their insurance is good for covering the mistake.   At this point we have recognize email is not a secure channel and engage with disposable email addresses on a regular basis ideally.
  Human nature is for something as convenient as possible which is probably also how the CRM got compromised.

That's the importance of having insurance. Because these days, there are so many sophisticated softwares that any site can be vulnerable to hacking and other forms of online attacks. These hackers are actually always finding a way how to find the vulnerability of their target site.