Zencloud Lack of Transparency

[jjj0923]

four days ago I withdrew money from my zencloud account and transferred it to my coinbase account.

the money never arrived

I opened a support ticket - four days later - no response at all from those people

In addition their system does not give you a transaction id - so you're screwed

thus far they've screwed me out of a $99 and I'm afraid to even attempt to withdrawl the $40 sitting my account.

I was told that GAW has teken them over and have found Gaw tech support to be excellent, but these Zencloud people are a whole nother story and it's not a good story,.

[tom99]

four days ago I withdrew money from my zencloud account and transferred it to my coinbase account.

the money never arrived

I opened a support ticket - four days later - no response at all from those people

In addition their system does not give you a transaction id - so you're screwed

thus far they've screwed me out of a $99 and I'm afraid to even attempt to withdrawl the $40 sitting my account.

I was told that GAW has teken them over and have found Gaw tech support to be excellent, but these Zencloud people are a whole nother story and it's not a good story,.

  Did you try to post on hashtalk.org and I think that will help over there?

[SDRebel]

four days ago I withdrew money from my zencloud account and transferred it to my coinbase account.

the money never arrived

I opened a support ticket - four days later - no response at all from those people

In addition their system does not give you a transaction id - so you're screwed

thus far they've screwed me out of a $99 and I'm afraid to even attempt to withdrawl the $40 sitting my account.

I was told that GAW has teken them over and have found Gaw tech support to be excellent, but these Zencloud people are a whole nother story and it's not a good story,.

Ditto with a thread on hashtalk...i have seen one or two reports only of people with issues. Support thru ticket is slow as hell, o agree, so try a thread

[BitCoinPokerBro]

You should go to GAW's support https://gawminers.freshdesk.com/support/login instead of complaining to a forum which can't help at all.

GAW support generally respond fairly quick and can help with anything concerning zen.

BTW I haven't had any issue with withdrawing from zen to blockchain.info or any other wallet. It's always better to withdraw to blockchain.info or desktop wallet then send to coinbase no matter what site you happen to be withdrawing from. Since coinbase has had issues with various site deposits in the past (unknown reason). Although it more likely nothing is wrong and coinbase just hasn't updated user control panel.

[poltimco]

The best thing is to post everything here..They have to respond in 24Hr.
BitCoinPokerBro i want to know if everything is for real..i want to buy Hashlet..but i dont need problems like jjj0923 have.
jjj0923 Please keep us posted...

[EvilPanda]

Watch out for gawminers they're a known ponzi scheme.

[poltimco]

MemCiD i think you exaggerate.Gawminers for what i know is one of  top 3 company.
But i think this little problems like  jjj0923 have with them should be resolved ASAP.