Blockchain.info security [FUNDS STOLEN]

[sunshine18]

I used Blockchain.info online wallet with VERY strong password (small, big letters, numbers, combinations with shift and so on).

Yesterday (2014-09-24 22:51:17) from my wallet were stolen 0.5037 BTC ($ 204.94) to wallet: 16aBR9c33aXBpGPeEiie5xFwqEx8jsSkZL


From support I got something like they are very sorry and that it can be malware or I just shared my information of login, but in this case sorry is not enough, because we are talking about safety, how it is possible that someone just hacked it?

I am using Firefox based on Windows to Login, I never ever shared login information and I also do not have any backup on my laptop of login password.

[Vortex20000]

Exported a paper backup recently? That's been compromised.

[sunshine18]

I have not made any export
I also do not use their back up system.

[Vortex20000]

I have not made any export
I also do not use their back up system.

Have you made any downloads you'd call suspicious recently or plugged any USB devices in?

[DiamondCardz]

Keylogger. Simple. You do not understand how Blockchain.info works and you should not make frivolous accusations, if you don't understand how it works and you really care about your "security" (while still getting keyloggers/viruses) you should probably get an offline wallet.

[Vortex20000]

Keylogger. Simple. You do not understand how Blockchain.info works and you should not make frivolous accusations, if you don't understand how it works and you really care about your "security" (while still getting keyloggers/viruses) you should probably get an offline wallet.

Except that the offline wallet can't be on the same device if he has a keylogger - it would be compromised too.

[DiamondCardz]

(while still getting keyloggers/viruses)

Hence this. Obviously, getting keyloggers and viruses is going to compromise the security of your offline wallet.

[KIRAZ]

Same thing happened with a friend it was a keyroller. I say reinstall your windows.. encrypt all the offline wallet files you have on your PC.
Also next time use 2fa authentication in blockchain that will add an additional layer of security.

[not.you]

I say reinstall your windows..

^this^

[redsn0w]

Have you used the 2FA authentication ?