1) My laptop that had my Armory wallet on it has been stolen. However, I have a paper back-up which details: Wallet Version / Wallet ID / Wallet Name / Backup Type / Root Key (18 sets of four-letters - on 2 lines - 9 sets on each line).
2) I have tried to sweep this into a new Armory wallet on my pc - I insert the 72 letters of the Root Key into the given space but nothing happens.
What am I doing wrong? I should be most grateful if someone could help. Many thanks in anticipation.
Which version are you running?