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Author Topic: [ANN] Temporary suspension of HSBC Deposits  (Read 1757 times)
Mt.Gox Support (OP)
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March 07, 2012, 09:11:19 AM
 #1

https://mtgox.com/press_release_20120307.html

Dear Mt.Gox users,

This is a notice to inform you that we have temporally removed our HSBC deposit option from MtGox.com. We have noticed that many recent deposits to this account appear to be fraudulent, so we are being cautious while we investigate.

Althought HSBC deposits are currently suspended, all withdrawals from HSBC are currently routing without disruption. For the time being we invite our international customers to make deposits via our Japanese SMBC account and to avoid sending to our HSBC account.

Finally, we believe that we will be able to resume all deposits to our Hong Kong HSBC account at a maximum of two weeks.

Regards,

The Mt.Gox Team

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions : https://mtgox.com/merchant
finway
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March 07, 2012, 10:40:46 AM
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Tell us when you figure it out.

Matthew N. Wright
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March 07, 2012, 10:42:21 AM
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Can't say I didn't see that one coming.

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March 07, 2012, 11:05:12 AM
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is it possible to do domestic wire transfers to another account in japan from the japanese bank account?
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May 14, 2012, 02:46:57 PM
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It's been a couple of month without HSBC and you said you only expect this to last 14 days. What's the status?

Your page also says  "Note: Please be advised that only international wire deposits are accepted at the HSBC account and not the local transfers from Hong Kong-based individuals and companies. "

My guess: MtGox had problems with HSBC or the regulatory authorities of HK. Not related to fraudulent transactions. But that may be just me.
Mt.Gox Support (OP)
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May 16, 2012, 02:15:25 AM
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It's been a couple of month without HSBC and you said you only expect this to last 14 days. What's the status?

Your page also says  "Note: Please be advised that only international wire deposits are accepted at the HSBC account and not the local transfers from Hong Kong-based individuals and companies. "

My guess: MtGox had problems with HSBC or the regulatory authorities of HK. Not related to fraudulent transactions. But that may be just me.


Hi

After doing business with HSBC in Hong-Kong for less than a year they decided to stop working with us after receiving four fraudulent transfers to our account.

And thank you for pointing out the text on our support page, the mention of HSBC as now been removed.

Regards

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions : https://mtgox.com/merchant
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