I do lump all the asic manufacturers together because they have all done exactly what I said. Your heroes, Asicminer, are one of the worst offenders because they mine themselves and by proxy whilst telling their customers that they want everyone to have a chance to participate in mining. What they actually want is the chumps to keep financing their mining activities by believing that they will make some money from their purchase.
You do realize that Asicminer was publicly funded and built their farm using those funds right?
There's NEVER been one asic manufacturers who has said "thanks for your order, we will do everything we can to keep you as a customer and help you to make money. We'll make sure you get more hashing power when you need it, not when we decide we'll give you some more".
Completely wrong. Asicminer, Bitfury, Bitmain, Spondoolies-tech, Rockminer, and BTCGarden all operate without BS, have great customer service, and adequately compensate customers for any delays/underperformance.
Good practice by those mentioned, but irrelevant in the long run if tens of thousands of customers lose money on these transactions.