Not geting my chips from MP :/

[kiddi822]

Hi there  this MintPal Standalone Withdrawal Tool is not working for me.. i have been waiting for my coins for 3 weeks now and it always says: Withdrawal Status Requested
do you know how i can get my coins back ?? or how i can contact them ? they don´t answer this message box ?
Best regards Kiddi 

here is a pic of how it looks like:
https://i.imgur.com/pzG473P.png

[GreenCoin22]

do you try contact their customer support? mail? phone??

[MamaGoose]

but did you try withdraw manually???
maybe there are a problem on account???
if not, you can contact mintpal support...