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Author Topic: [Wrongboard?] Can anyone help me with Virwox?  (Read 610 times)
Istaria (OP)
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March 27, 2015, 08:49:36 PM
 #1

Hi everyone,

Firstly, sorry if this is the wrong board. I'm not quite sure where to post this.

I've bought Bitcoin a few times from Virwox (yes the fees hurt) with my Debit card, and I had planned to buy a little more tonight. For context, I am the cardholder in a 1-income 3 person family, where we have one debit card that we share (myself and the missus).

The bank that we use has a form of 2FA on internet purchases which redirects us to a password page where you need to enter (for example) 2nd 4th and 9th letter of the password to validate the transaction.

So my missus (I do still love you darling, but you pissed me off with this) placed her first order through Tesco Ireland online shopping to be delivered, and NATURALLY couldn't remember the password we picked, so she changed it. I, later that evening, attempted to buy some BTC and got the password wrong 3 times. Being honest, I'd had a few beers. So I only persisted to the third try because I figured I was sausage-fingered because beer.

Now I am apparently locked out of Virwox (or their merchant people) and cannot use my card now to buy myself a bit of bit.

Anyone know how I can sort this out? Numerous emails to Virwox and Virwox world services go unanswered. I'm getting annoyed.

Ist.

PS: Mods, please feel free to move this to the correct place. I didn;t really know where to put it. Thanks Smiley
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protokol
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March 27, 2015, 09:11:22 PM
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It's probably your card issuer/bank (rather than Virwox) that's blocking the card, give them a call and they will reset it. In the meantime you can use Paypal on Virwox if you want, but the fees are a little more.
Istaria (OP)
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March 27, 2015, 09:36:42 PM
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It's probably your card issuer/bank (rather than Virwox) that's blocking the card, give them a call and they will reset it. In the meantime you can use Paypal on Virwox if you want, but the fees are a little more.

I called the bank this morning and explained. Reset my 2FA password again to something myself and the missus both agreed on, and they've advised that any payments would be OK now provided the password was entered correctly.

This is a Virwox thing. Let me grab a screenshot and I'll update here.

As I said, emails are unanswered.

Here ya go:

http://imgur.com/lt3AhbQ
rammy2k2
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March 28, 2015, 12:18:20 AM
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skrill banned you, you tried too many times and failed.
u should contact skrill
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