IF the sense of you been scammed or not, you probably are a victim.
I can confirm based on, 2 things. 1. I never head of the site till now. 2. Why avoid other popular current services to try a new one out
So yeah, you been scammed esp w. the support ignoring your request.
Go to localbitcoins.com for any further future transactions.
I usually have a good eye for these things. Oddly enough, I met the owner(or an employee) of this website years ago IRL through localbitcoins before he opened up cashtocrypto, so I stuck with them out of habit. Apparently, they've gone rogue now, shit. The guy's name on localbitcoins is Twolves14. He also has a second account that I cannot recall at the moment. As for your suggestion to go to localbitcoins for further future transactions, I guess the joke's on me
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