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bitblazing (OP)
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August 19, 2012, 08:31:33 PM
 #1

BFL,

 I have made several attempts to get a response on two orders I made. Due to the lack of transparency I would like to cancel both orders. I hate to have to resort to using the forms but I feel like I have no choice. Can someone please help me address this issue.

Thanks,
Bitblazing
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matthewh3
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August 19, 2012, 08:47:22 PM
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They haven't replied to my email sent three days ago either about my ASIC purchase.

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August 19, 2012, 10:56:19 PM
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Are you guys using office@butterflylabs.com? I tried early on to start a dialogue on contact@butterflylabs.com and received no response after a month. Within 24 hours I had a response from office@butterflylabs.com, so if you haven't tried that then give that address a shot. Otherwise wait to see if BFL responds here.

"He who controls the past commands the future. He who commands the future, conquers the past."
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August 19, 2012, 11:03:40 PM
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Yes I used office@ I understand they are busy but they have a lot of my money  Angry

bitblazing (OP)
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August 19, 2012, 11:07:29 PM
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Yes I have used the office address.
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