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Author Topic: help with poloniex and shapeshift  (Read 1499 times)
serdar (OP)
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May 11, 2015, 10:53:04 AM
 #1

how does poloniex works? i thought i enter my address and i change instantli with btc, but it isn't so. i entered on exchange but i don't what to do further on. or do i have to enter other way? pls somebody explain to me. and shapeshift also. please it is urgent. they have a slow support.
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Muhammed Zakir
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May 11, 2015, 10:54:38 AM
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I don't understand your question.

You tried to enter your BTC address and what happened? Also where did you enter your BTC address?

serdar (OP)
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May 11, 2015, 11:00:04 AM
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i entered balance as i was told i asked for an address and  i sent the doge. and i don't know how to get btc instead of them
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May 11, 2015, 11:08:43 AM
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i entered balance as i was told i asked for an address and  i sent the doge. and i don't know how to get btc instead of them

After you login to Poloniex, go to https://poloniex.com/exchange#btc_doge and in third box(Sell Doge), type amount of Doge you deposited in 'Amount' and click sell.

serdar (OP)
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May 11, 2015, 11:30:29 AM
 #5

do i have to create an trading account? and there it says at the top deposit not sell.
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May 11, 2015, 11:32:55 AM
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Create account.

Click on the whatever the option is to create deposit address.

Deposit crypto.

Trade.
serdar (OP)
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May 11, 2015, 11:34:16 AM
 #7

i believe i lost the doge. i withdraw them in exchange menu to my doge wallet but i didn't receive them back. what should i do?
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May 11, 2015, 11:35:48 AM
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i believe i lost the doge. i withdraw them in exchange menu to my doge wallet but i didn't receive them back. what should i do?

Which address did you withdraw to?

How long ago did you withdraw the doge?
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May 11, 2015, 11:44:01 AM
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i withdraw to my dogechain wallet 1 hour ago
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May 11, 2015, 11:46:38 AM
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i withdraw to my dogechain wallet 1 hour ago

Did you copy and paste the address?

Have you checked the dogecoin blockchain?
serdar (OP)
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May 11, 2015, 11:51:21 AM
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yes i copy paste the dogechain wallet address and at amount there are the two transactions i made with minus
serdar (OP)
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May 11, 2015, 11:52:36 AM
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and one received back
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May 11, 2015, 12:05:58 PM
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It will take sometime to receive withdrawn amount.

serdar (OP)
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May 11, 2015, 12:08:10 PM
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after i make the transaction in btc how do i withdraw btc , i understood they do not have to exchange btc in usd or euro.
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May 11, 2015, 12:09:15 PM
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do i have to create an trading account? and there it says at the top deposit not sell.

You were able to deposit coins without having created an account? Were you on the real exchange or did you use some link from an email or something. What you write sounds strange so maybe you fell for a phishing attack?

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
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May 11, 2015, 12:11:32 PM
 #16

after i make the transaction in btc how do i withdraw btc , i understood they do not have to exchange btc in usd or euro.

Create a Bitcoin address if you don't have one or want to use new address and withdraw BTC to that address. I recommend you to install Electrum or Multibit or Bither and create an address.

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May 11, 2015, 12:14:05 PM
 #17

i have an account and i followed the answer to my support ticket and yes there was a link in my email, but the email eas as a response to my ticket sent to poloniex
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May 11, 2015, 12:16:06 PM
 #18

i have a bitcoin wallet. after i exchange doge in bitcoin where do i have to enter to withdraw btc in my wallet or what is the procedure?
serdar (OP)
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May 11, 2015, 12:19:15 PM
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in balances on poloniex there is a place for the amount and under for address. for what address is it for?
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May 11, 2015, 12:22:10 PM
 #20

i have a bitcoin wallet. after i exchange doge in bitcoin where do i have to enter to withdraw btc in my wallet or what is the procedure?
in balances on poloniex there is a place for the amount and under for address. for what address is it for?

Input the amount you want to withdraw & the address and withdraw it.

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