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Author Topic: mt gox claims  (Read 676 times)
ayayay
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May 25, 2015, 07:11:20 PM
 #1

I am attempting to file an online claim with mt gox but am unable to access my old email to get verification code is there another way to recieve this code with another email? or will I have to download - print and  snail mail?



thanks

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bennybong
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May 25, 2015, 07:14:24 PM
 #2

I did a similar thing - locked myself out of my account! I ended up sending the papers via snail mail. It was received and signed for about a week later. Now im just waiting to hear from them... I guess  Undecided
celebreze32
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May 25, 2015, 08:26:55 PM
 #3

You might already know about it but I think there is a way of claiming through the kraken Bitcoin exchange. I'm not sure how you send them the paperwork but it could be worth looking into it in case they make it easier than the other method.

https://www.kraken.com/
Mt.Gox Support
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May 25, 2015, 09:03:08 PM
 #4

Please send an email to support@mtgox.com - we will need to do additional verification to process your claim.

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions : https://mtgox.com/merchant
bennybong
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May 25, 2015, 09:35:35 PM
 #5

Please send an email to support@mtgox.com - we will need to do additional verification to process your claim.

well hello monsieur gox. I shall send you an email very soon. Thanks for getting back to me... I did give you my email address and phone number with a request that you contact me. Wink

EDIT: Just tried sending an email to support@mtgox.com and it failed. Do you have a working address?

Thanks
AtheistAKASaneBrain
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May 25, 2015, 10:10:59 PM
 #6

Please send an email to support@mtgox.com - we will need to do additional verification to process your claim.


Just noticed your signature... would you still say Mt Gox is the leading international Bitcoin exchange? I think it's time to change it IMO. Just saying.
bennybong
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May 25, 2015, 10:13:31 PM
 #7

So this was their response (PM):

"Yes go fuck yourself we scammed you and you are never getting a cent back."

Has their account be hacked or is this a fake account? Admin???

SaltySpitoon
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May 25, 2015, 10:15:32 PM
 #8

Does no one else find it suspicious that an account that hasn't posted in 3 years just so happens to start posting again, and a thread about claims for a site that hasn't been up for over a year pops up?

Come now people...

JusticeForYou
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May 25, 2015, 10:15:52 PM
 #9

Please send an email to support@mtgox.com - we will need to do additional verification to process your claim.


Ok, that is suspicious. Since, mtgox support nick was fast tracked, I suppose theymos could verify it...



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Rub3n
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May 25, 2015, 10:17:12 PM
 #10

Does no one else find it suspicious that an account that hasn't posted in 3 years just so happens to start posting again, and a thread about claims for a site that hasn't been up for over a year pops up?

Come now people...

Here is your answer:

I have some money on Gox, anyway i can reset my password?

Regards,
Ruben

Fuck you. We scammed the shit out of you, you'll never see a cent of that money ever.


I dont have money on gox btw  Grin

crazyearner
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May 25, 2015, 10:20:37 PM
 #11

Please send an email to support@mtgox.com - we will need to do additional verification to process your claim.

Just a question for you how long is it taking for claims to be processed and how long will it take for refunds to be processed if this ever happens.

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SaltySpitoon
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May 25, 2015, 10:24:26 PM
 #12

Topic locked, very obvious that both the OP and MTGox Support are hacked. Both accounts banned.

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