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Author Topic: Why ain't I getting an email while trying to reset password???  (Read 726 times)
gkv9
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June 01, 2015, 11:17:14 AM
 #1

Hi Mods,
I tried to reset password for an account of mine and tried to send request to get an email as the other alternative was not of my use as I didn't put a secret question for that account...

What's the problem??? Why am I not getting any email in same regards???
Did I lose control on that account???

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June 01, 2015, 11:18:44 AM
 #2

Did you try logging in with your old password and then just resetting it that way? This way no email confirmation is required. Also check your spam box.

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June 01, 2015, 11:18:59 AM
 #3

if using google or yahoo account on email sometimes it end up in spam.



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June 01, 2015, 11:21:01 AM
 #4

Did you try logging in with your old password and then just resetting it that way? This way no email confirmation is required. Also check your spam box.

I tried to login with my old password but I am not able to, which is why I am trying to use "Forgot your Password?" alternative...

if using google or yahoo account on email sometimes it end up in spam.

It's Outlook account, and I even checked my spam, but can't see any email from BCT...

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June 01, 2015, 01:49:05 PM
 #5

some places have blocked bitcointalk.org ip because of the recent hack and theymos sending a lot of emails out
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June 01, 2015, 03:12:21 PM
 #6

http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/

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June 02, 2015, 07:38:05 AM
 #7


I even tried that thing, but still nothing from BCT...
Don't know what's wrong...

Can I have a word from Mods on this???

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June 02, 2015, 08:28:50 AM
 #8

The elephant in the room has a funny name. Their name is....

"Your account was compromised and had it's password and e-mail address reset by the new owner."

I admit that it's a weird name. Any chance of you sharing what specific account we're talking about?


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gkv9
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June 02, 2015, 08:34:57 AM
 #9

The elephant in the room has a funny name. Their name is....

"Your account was compromised and had it's password and e-mail address reset by the new owner."

I admit that it's a weird name. Any chance of you sharing what specific account we're talking about?

I am sorry I cannot share it publicly...

I would instead send the details to the mods like theymos, if they need it...

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June 02, 2015, 12:53:57 PM
 #10

Guys, will it be good if I try to contact a mod regarding the same???

Will they help me out in this case??? If yes, then according to ya'all, who should be contacted???

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June 03, 2015, 01:44:04 AM
 #11

Guys, will it be good if I try to contact a mod regarding the same???

Will they help me out in this case??? If yes, then according to ya'all, who should be contacted???

See https://bitcointalk.org/index.php?topic=497545.0

Here is the thing. Make your request count. Provide all the information required in the first go. Make it so the admins do not have to go digging around. You get only one shot at this.

I repeat, follow the instructions there to the letter. You may not get a second chance. Good luck.


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