I can't withdraw my winnings from the MBit Casino for 2 months. Please help!!!

[crwth]

2 months is quite a very long time towards not being able to withdraw your money from the casino.

Upon checking their website, have you tried this? ^[1]. You will be directed towards a site called AskGamblers^[2]

I'm not sure how much that could help you but maybe it's worth a shot.

IMO 14036 DOGE isn't a reasonable amount if you want to take legal action against MBit Casino, I feel sorry for your losses.

It's still a big amount though for an individual. I'm not sure for you but that's already big. I think as long as they can cover that, they would be okay. They were operating since 2014, so I'm not sure why they would want to tarnish their image with that.

I'm not familiar with the casino but upon checking their site, it was established in 2014. Checking it as well in BTCGOSU^[3]


[1] - https://www.mbitcasino.io/about/complaints
[2] - https://www.askgamblers.com/casino-complaints
[3] - https://www.btcgosu.com/review/mbit-casino/

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[Mahdirakib]

Surprising, but I'm not surprised! Because, the complaint is against a casino which is operated by Dama N.V. The history of Dama N.V. operated casinos aren't good at all. Recently we have seen so many complaints against Winz.io casino which is operated by the same license operator, I'm a victim of their shady rules too. Dama N.V. operated casinos block the withdrawal of the user without any valid reason, then they force the users to verify their identity. Their customer service quality is bad too.

Anyway, try to reach efialtis as he has come forward to help you out. Hopefully he will be able to help you out as he is the owner of the well known affiliate site BTCGOSU. Casino will take his email/message seriously.

[fiulpro]

Hi !
Am really sorry for you loss I would like to advice you few things to consider:

Please try and file a Public Interest Ligation against the casino since this would help them take this matter a bit seriously.
The owner is offline as well therefore I do not think that you can actually expect much as well. It is not really a big matter, the casino is moreover*might be a scam, might not be a scam*
Please reach out to other people on the forum as well to help them change their reviews, of the casino as well.

[Porfirii]

I think what the Op can do is do what efialtis tells and lock this thread and reopen it to provide updates regarding the progress of the case he is experiencing.

This would be ideal, but taking into account that he is brand new in this forum, chances are that we never hear from him again (I hope I'm wrong!).

On the other hand, the amount he has "lost" isn't a fortune, fortunately, but what would happen if the amount was bigger? Go to trustworthy, well known casinos next time: at least you will have more chances to get in touch with someone from support.

[ambilianburnet]

Hi !
Am really sorry for you loss I would like to advice you few things to consider:

Please try and file a Public Interest Ligation against the casino since this would help them take this matter a bit seriously.
The owner is offline as well therefore I do not think that you can actually expect much as well. It is not really a big matter, the casino is moreover*might be a scam, might not be a scam*
Please reach out to other people on the forum as well to help them change their reviews, of the casino as well.

Here I found a lot of useful tips from really knowledgeable and experienced people, thank you!!! I found several sites where I also left a review and now I'm waiting for what all this will lead to. Thank you for your concern about my problem! It's very nice to see that people are trying to help each other. You don't know me at all as a person, but you gave me so much advice and support!!!

Guys from the Bitcointalk forum! I can't put into words what just happened. After two months of endless nerves and worries, I was finally contacted and my money was returned!!! I have no words to thank you properly. I'm new here, but you treated me patiently and kindly and helped solve my problem!!! I'm immensely happy that justice has prevailed and I'm grateful to those who decided to show compassion and patience. From now on, I'll always read reviews about casinos before playing there (as I was advised by many here) and I'll carefully approach the choice of a casino. Thank you all!!!