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Author Topic: Godaddy.com is down, as well as all sites and DNS hosted by them  (Read 2542 times)
BitPay Business Solutions
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September 10, 2012, 06:42:32 PM
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https://twitter.com/GoDaddy/status/245213898683318272

including bitpay.com, our DNS is hosted with godaddy.com

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September 10, 2012, 06:51:16 PM
 #2

https://twitter.com/GoDaddy/status/245213898683318272

including bitpay.com, our DNS is hosted with godaddy.com


Our Gambling Site flipbitcoin.com is also down, we host DNS at godaddy too.
However it can be reached at http://78.47.222.40
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September 10, 2012, 06:56:24 PM
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Our IT help desk here go rushed with calls about being unable to connect to various websites.  This has been fun!

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September 10, 2012, 07:04:59 PM
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Just one word: Namecoin
BitPay Business Solutions
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September 10, 2012, 07:16:17 PM
 #5

our site works if you just add this entry to your local hosts file

50.57.69.6 bitpay.com

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casascius
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September 10, 2012, 07:22:12 PM
 #6

our site works if you just add this entry to your local hosts file

50.57.69.6 bitpay.com


The quickest way to recover from this once and for all is go set up a $50 account at any other DNS provider, duplicate your entire domain there, and then change the DNS entries for your actual domain name so it points to servers belonging to BOTH providers simultaneously.  As soon as that takes effect, you'll be up regardless of who gets DDoS'd (unless it's both at the same time - which is far less likely)

I'm using WorldWideDNS.net and DNSMadeEasy.com (so please don't DDoS them simultaneously) - both are cheap, easy, and reliable (minus the occasional DDoS!) and recommendable.  Both give you full control over the DNS itself while offering you an easy wizard if you don't need to hand-tune anything.

Just to make it clear, I am proposing having both companies be primary, rather than having a primary and secondary (so what I am proposing is technically a misconfiguration - and requires you to double the work every time you want to change something - but pays off in other ways, for example, it allows me to have a low TTL so I can change my DNS on a dime if I have connectivity problems elsewhere, without any of the problems normally associated with low TTL's).

Companies claiming they got hacked and lost your coins sounds like fraud so perfect it could be called fashionable.  I never believe them.  If I ever experience the misfortune of a real intrusion, I declare I have been honest about the way I have managed the keys in Casascius Coins.  I maintain no ability to recover or reproduce the keys, not even under limitless duress or total intrusion.  Remember that trusting strangers with your coins without any recourse is, as a matter of principle, not a best practice.  Don't keep coins online. Use paper or hardware wallets instead.
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September 10, 2012, 07:23:26 PM
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a bit disappointed to see bitcoin sites hosted with godaddy, after the whole sopa thing
BitPay Business Solutions
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September 10, 2012, 07:33:18 PM
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a bit disappointed to see bitcoin sites hosted with godaddy, after the whole sopa thing

not hosted at godaddy, just using them for DNS.  But after this, we will definitely change that.

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Scott J
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September 10, 2012, 07:37:04 PM
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a bit disappointed to see bitcoin sites hosted with godaddy, after the whole sopa thing

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September 10, 2012, 07:40:54 PM
 #10

no wonder i couldn't get to some sites
did some command prompt whois queries today, noticed godaddy's whois wasn't responding, thought maybe they got tired serving remote whois queries. didn't occur to me their whole op was down, that's a big one.

i have domains registered with godaddy but hosting my sites/dns records elsewhere and fortunately my sites are unaffected.
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September 10, 2012, 08:01:32 PM
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GoDaddy is terrible. Not only the SOPA thing, but their fee structure is a real pain to parse, their cheap hosting accounts are slow (in my experience) compared to other similarly cheap hosting, they do not take security very seriously (will elaborate below), and I absolutely loathe their management interfaces.

Regarding security, a client of mine who does all his DNS and hosting through GoDaddy had a vulnerability on one of his sites (not one that I coded), which allowed the attacker to embed code on ALL his other partitioned sites on his account. I spoke with GoDaddy customer service about it immediately, and tried to give them a bunch of documentation including the injected code and some external articles about this particular attack, and THEY DIDN'T CARE AT ALL!! They did not want the info. They considered it entirely my client's problem that a vulnerability in one site allowed other (ostensibly separate) sites on his account to get compromised, and all the rep tried to do is sell my client an $80/yr "protection" service of some sort.

GoDaddy is the worst major provider out there. I highly encourage everyone to migrate. Personally, I use icdsoft.com for small/cheap stuff, and Rackspace for bigger clients. ICDsoft is a little old-school, but they've been rock solid for the 10yrs+ I've been using them, and their support is awesome (especially for cheapo shared hosting).

GoDaddy is so bad that I'm toying with the idea of adding a 10% surcharge to every client of mine who insists on using them.

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September 10, 2012, 08:04:01 PM
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GoDaddy is so bad that I'm toying with the idea of adding a 10% surcharge to every client of mine who insists on using them.

This is a brilliant idea and I wholeheartedly approve.

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September 10, 2012, 08:05:01 PM
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they're being DDOS'ed
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September 10, 2012, 08:05:33 PM
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I would like to take this time to recommend OVH for web services.

Excellent reliability. Excellent speed. Excellent customer services.

They also hinted at the possability of accepting bitcoin in time to come.

I have been using them for over a year and wouldnt switch for anything. The prices are fantastic.
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September 10, 2012, 08:20:33 PM
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I would like to take this time to recommend OVH for web services.

Excellent reliability. Excellent speed. Excellent customer services.

Had a customer on a OVH shared hosting.
There where about 9223 million backdoors on that linux box and someone kept deleting random files.
Their security is a pain in the ass.
elux
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September 10, 2012, 10:58:46 PM
 #16

Quote from: BitPay Business Solutions
Godaddy.com is down, as well as all sites and DNS hosted by them

Wow. That's a pretty significant internet blackout. Number of sites affected?

In 2010, it reached more than 45 million domain names under management.[4][5][6]
Go Daddy is currently the largest ICANN-accredited registrar in the world, and is four times the size of its closest competitor.[7]

How long did this "outage" last?
amencon
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September 10, 2012, 10:59:36 PM
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5 hours or so?
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September 10, 2012, 11:32:56 PM
 #18

our site works if you just add this entry to your local hosts file

50.57.69.6 bitpay.com


Bitpay.com went back up for me before GoDaddy.com. I suspect this is because you added another DNS provider as backup. Well done.

True but one can have redundancy across multiple DNS providers to deal with this. By the way it appears that Bitpay has just added http://www.buddyns.com to get DNS redundancy. That is why their site is now up.

It does not require a fortune to get up time 9's. One can make very significant improvements in uptime at very little cost just by saying no to the marketing BS that companies like GoDaddy spew out.

Edit: Also GoDaddy is still down. Fortunately for BitPay they had registered BitPay.com through another registrar MONIKER and it appears this allowed them to add the additional DNS servers through another DNS provider. So kudos to BitPay for not putting all their eggs in one basket. 

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BitPay Business Solutions
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September 11, 2012, 12:35:55 AM
 #19

our site works if you just add this entry to your local hosts file

50.57.69.6 bitpay.com


Bitpay.com went back up for me before GoDaddy.com. I suspect this is because you added another DNS provider as backup. Well done.

True but one can have redundancy across multiple DNS providers to deal with this. By the way it appears that Bitpay has just added http://www.buddyns.com to get DNS redundancy. That is why their site is now up.

It does not require a fortune to get up time 9's. One can make very significant improvements in uptime at very little cost just by saying no to the marketing BS that companies like GoDaddy spew out.

Edit: Also GoDaddy is still down. Fortunately for BitPay they had registered BitPay.com through another registrar MONIKER and it appears this allowed them to add the additional DNS servers through another DNS provider. So kudos to BitPay for not putting all their eggs in one basket.  

Yes, you are correct.  we were able to add buddyns.com this afternoon once we learned the nature of the problem.  You may now resume spending your bitcoins Smiley

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Herodes
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September 11, 2012, 02:45:24 PM
 #20

I got this e-mail from one site affected by Godaddy downtime:

Quote
Today, GoDaddy (our domain registrar) suffered from a service outage which resulted in millions of sites going down. Unfortunately, we was one of those.

GoDaddy's servers are still recovering, but we've since switched to using Amazon's domain name services instead. Our site was down for a few hours in the transition period but everything should be back to normal now, though you might encounter a few residual issues as our domain name changes propagate through the internet.

You can read more about the GoDaddy outage here: http://techcrunch.com/2012/09/10/godaddy-outage-takes-down-millions-of-sites/

We apologize for the inconvenience. Thank you for bearing with us as we were working to restore access!

Funnily enough, I did not receive a single e-mail from Godaddy, and I do have an account with them.
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