[ANN] Mellow Ads - simple, bitcoin advertising. Network/CPM/CPC. Free faucet!

[baztardo]

it is interesting that I have contacted the support like 3-4weeks ago and there is still no response...

... well ?!?? I'm wondering whether the support of mellow ads or xapo support is slower

I can't comment for Xapo, but I can assure you that we deal with all support emails as quickly as possible - usually within 24 hours.
If you still haven't received a reply to your email then I can only think that either your email or our reply went missing somehow - please send it through again

I did send it 3 times by now :] . Any other suggestions? The thing is that I wanted (and I still do) to change my email address which is important for me but ..there's been a lot of time and I think i will never hear from mellow ads' support !

I've just replied to an email about changing the account email address - if this is yours then you should hopefully have received it by now

yes. So it is better to post my issue here than through email. Cool

No, our 24 hour support is via email at support@mellowads.com.
I only replied here just in case you didnt receive our reply again

[1713860318]

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[Alex22t]

Are you replying emails? A bug with your withdrawal system scammed me some bitcoins. The first time I didn't want to bother you here but It happended again today and I need a response.

I'm just telling you here to check the e-mail because the first one was never answered.

[shefchenko17]

it is interesting that I have contacted the support like 3-4weeks ago and there is still no response...

... well ?!?? I'm wondering whether the support of mellow ads or xapo support is slower

I can't comment for Xapo, but I can assure you that we deal with all support emails as quickly as possible - usually within 24 hours.
If you still haven't received a reply to your email then I can only think that either your email or our reply went missing somehow - please send it through again

I did send it 3 times by now :] . Any other suggestions? The thing is that I wanted (and I still do) to change my email address which is important for me but ..there's been a lot of time and I think i will never hear from mellow ads' support !

I've just replied to an email about changing the account email address - if this is yours then you should hopefully have received it by now

yes. So it is better to post my issue here than through email. Cool

No, our 24 hour support is via email at support@mellowads.com.
I only replied here just in case you didnt receive our reply again

Excuse me but I have sent you 3 emails within  the last month and you didn't reply. No when I asked here, suddenly a reply came to my email...curious...

[baztardo]

it is interesting that I have contacted the support like 3-4weeks ago and there is still no response...

... well ?!?? I'm wondering whether the support of mellow ads or xapo support is slower

I can't comment for Xapo, but I can assure you that we deal with all support emails as quickly as possible - usually within 24 hours.
If you still haven't received a reply to your email then I can only think that either your email or our reply went missing somehow - please send it through again

I did send it 3 times by now :] . Any other suggestions? The thing is that I wanted (and I still do) to change my email address which is important for me but ..there's been a lot of time and I think i will never hear from mellow ads' support !

I've just replied to an email about changing the account email address - if this is yours then you should hopefully have received it by now

yes. So it is better to post my issue here than through email. Cool

No, our 24 hour support is via email at support@mellowads.com.
I only replied here just in case you didnt receive our reply again

Excuse me but I have sent you 3 emails within  the last month and you didn't reply. No when I asked here, suddenly a reply came to my email...curious...

I've checked our email records and the 2 emails we received today are the only ones from you. I don't know why the old ones haven't come through but they haven't.

[baztardo]

Are you replying emails? A bug with your withdrawal system scammed me some bitcoins. The first time I didn't want to bother you here but It happended again today and I need a response.

I'm just telling you here to check the e-mail because the first one was never answered.

Yes we are replying to emails - and posting here doesn't make us deal with them any faster!
We received your email literally 2 hours ago, I'm replying to it now.

Guys, when we say our email support is 24 hours we mean we will endeavour to reply within 24 hours after receiving your email - not that we are available 24 hours and will reply instantly! We don't have the resources for that just yet

[jayce]

Guys, when we say our email support is 24 hours we mean we will endeavour to reply within 24 hours after receiving your email - not that we are available 24 hours and will reply instantly! We don't have the resources for that just yet

You should change the wording for that because what you mean is actually we will reply in 24 hours so please change the wording into, the email will be replied in maximum / atleast of 1 working day so it can stop confusion about this thing in the future

[baztardo]

Guys, when we say our email support is 24 hours we mean we will endeavour to reply within 24 hours after receiving your email - not that we are available 24 hours and will reply instantly! We don't have the resources for that just yet

You should change the wording for that because what you mean is actually we will reply in 24 hours so please change the wording into, the email will be replied in maximum / atleast of 1 working day so it can stop confusion about this thing in the future

Which wording? We don't say this anywhere on our site as far as I know.
We certainly try to deal with all emails quickly, but due to timezone differences it might not be immediately.

[b-faucet]

I have no payments on my account from site ad.My email ignored. My post on page 42 ignored. My pm on this forum ignored. Yesterday i create new account and try to approve my site on them but still waiting and i cant delete site in old account.
My site was rejected in new account, what i need to do to delete it on old account

[markabi]

i lost 0.08 BTC while i withdraw

when i clicked on 'Withdraw' i get 'Error' message (something like too many connection on mellowads server).

i see my requested 0.08 btc removed from my balance but nothing sent to my wallet. mostly because of that server error message.

can you please check and confirm?



i don't see 'View' option for this transaction too.

i'm publisher of DonaldCoin.com

Thank you!

[vodaljepa]

I have also lost my withdrawal

[sertilicio]

Hello!

I have a problem with withdraw too!

I get an error and no TX of transaction... can you help me?

My account name is: alanbenedicto@gmail.com

Thank you!

[Moek11]

Same problem here:
2016-01-08 16:02   Withdrawal   -0.46000000   Withdrawal of 0.46 BTC to DESTINATION_ADDRESS

Our account: support@bitfactory.co

[baztardo]

Thanks for reporting the withdrawal problems. We have a problem with our provider over the last 24 hours which has caused these errors.
I have removed all the invalid withdrawal transactions now, so your account balances will be restored now - so you can request the withdrawal again when you want to.
Sorry about the inconvenience

[marcos5872]

Thanks for reporting the withdrawal problems. We have a problem with our provider over the last 24 hours which has caused these errors.
I have removed all the invalid withdrawal transactions now, so your account balances will be restored now - so you can request the withdrawal again when you want to.
Sorry about the inconvenience

Witdrawal problem here, I lost 0.07012135 BTC. could you help me??




Account: marcos_anzaldo18@hotmail.com

[baztardo]

Thanks for reporting the withdrawal problems. We have a problem with our provider over the last 24 hours which has caused these errors.
I have removed all the invalid withdrawal transactions now, so your account balances will be restored now - so you can request the withdrawal again when you want to.
Sorry about the inconvenience

Witdrawal problem here, I lost 0.07012135 BTC. could you help me??




Account: marcos_anzaldo18@hotmail.com

Fixed. Apologies again, we are working to resolve this problem - most withdrawals are working fine.

[ragi]

Everything works fine now. Thanks baztardo

[dart vader]

Im getting zero balance 

[baztardo]

Im getting zero balance 

What should it be?
Let me know your account ref and we can check it out

[dart vader]

Im getting zero balance 

What should it be?
Let me know your account ref and we can check it out

I found out on my account activity report that someone else accesed my account and made a withdraw to a different btc address  (to this: 1DWC4XW7H9Qash2Yx466EVuTquideKUi82)

In other words I got hacked.

I just changed my password. Any other advice to prevent this in the future?

[Rollin.io]

Hi there, could you please reply to my mail.