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August 10, 2015, 06:45:08 AM |
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This is interesting. Thanks for sharing this, I wonder which location it was at.
For those that don't know, Aloft hotels don't have formal room service or a real kitchen. They have a community pantry (so to speak) with mostly cold food (e.g., yogurt, granola, milk, juice, chips, cookies, some sandwiches) and some previously made warm food (breakfast sandwiches, almost exclusively). So this robot style food delivery is a nice compliment to their low-service model. They don't need to prepare anything more than is already prepared and they don't need to hire more staff to run the orders.
I think this is a very appropriate place for robots to increase service without taking jobs from others. It's a nice balance...
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