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Author Topic: e-coin debit card  (Read 690 times)
alelmnor
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September 17, 2015, 11:15:00 PM
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please anybody can help me about visa bitcoin

i got the visa and it is active and i got the pin code but after i load my card balance it still zero i wont know where is my bitcoin go
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September 18, 2015, 07:03:16 AM
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if you snet your fund at the right address and they are not there immediately after six confirmation at max, then you should contact their customers service, nothing we can do from here
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September 18, 2015, 07:14:24 AM
 #3

please anybody can help me about visa bitcoin

i got the visa and it is active and i got the pin code but after i load my card balance it still zero i wont know where is my bitcoin go

I did load my Visa card (Virtual) since I didn't see the utility of the physical card really . So once you are on your account ...
You have to deposit on the Multi signature adress that you generate (start with 3) , then you wait six confirmations so the BTC are added to your account , once that's done ... you have to go to "Load card" as you can see on the the picture above and fill how much you want to load from your BTC balance on the account to the Visa card . (Minimum is 10$ )


alelmnor
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September 18, 2015, 07:42:27 AM
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please understand me there is no problem about the deposit in e-coin balance i am talking about the load card i have loaded my card balane 2 times and my card balance still zero
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September 18, 2015, 08:00:11 AM
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please understand me there is no problem about the deposit in e-coin balance i am talking about the load card i have loaded my card balane 2 times and my card balance still zero

Here it says it should be unlimited : https://help.e-coin.io/hc/en-us/articles/202699192-How-do-I-load-my-debit-card-
I recommend you to send them a request as it says on the page and wait for their reply .

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September 19, 2015, 05:53:26 AM
 #6

Whenever you load a card, and enter the amount, you have to wait one or two seconds before hitting the green "confirm" button" on the page, otherwise it will try to transfer 0 BTC and nothing happens

Make sure the BTC amount to be loaded is filled in and the fiat currency value next to it should be adjusted automatically.
alelmnor
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September 19, 2015, 08:15:34 AM
 #7

ok thanx for all respones


but how i can resolve my problem and when i can see the amount i loaded it to my card balance in my card balance
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