btc-e.com is a scam

[TravisH]

I'm suffering a similar issue except they just put right suspended my account when I trolled someone in their chat box. They are currently holding 711 LTC of mine hostage with no respons. At current value that's $25,000. I'm currently waiting for a call back from an attorney in NYC that deals with Bitcoins and Freud.

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[mustakforum]

Is btc e already a scam?

[TravisH]

Yes. They just stole $25,000 from me!!!

[TravisH]

I don't live in the U.K. And according to that site, I have to contact the authorities in the USA which I have.

[sucrenoir]

I have a similar situation that started yesterday.

I have an old btc-e account i used a while ago to buy some btc and ltc.
Lately, i used it again (very well done and responsive) to buy and sell ETH.

Yesterday, i tried to withdraw some btc but as I lost my google auth keys (after changing phone), i initiated the procedure described here :
https://support.btc-e1.com/index.php?/Knowledgebase/Article/View/203/66/2-factor-authentication

Then my account got suspended :
https://support.btc-e1.com/index.php?/Knowledgebase/Article/View/251/21/my-account-suspended

Before doing that, I still had access to trade eth and btc... and i was browsing and using the site quite a lot lately.

Now i dont anymore... that was expected. What was not expected is that the support is not responsive at all !

So i sent all the documents needed and more.
I sent a reminder message too this morning, but no answer for 24h...

I am quite worried now but still have good faith that i will get my funds back (~8btc & ~416eth)

[greengsxr]

 IM new to btc_e

I sent first deposit after I sent verification documents

25 May 2017 no deposit landed to account
-$1,693.96
Transaction ID
ca96b06e-8741-e711-a182-005056963182
user id gSxrgreen750

no follow up from support  now I'm getting this message when i click on support
License has expired! Expiry: 06 Jun 2017 03:00:00 AM

just sent messages by tweet to see what happens

 i planning on  buying 8000 a week glad I tried a small deposit first

i have sent two further deposits via international transfer to bitstamp and both have landed  whilst I'm still waiting for this one to credited to my btc-e account
my bank has verified that the funds have been received
is this a scam site

i choose these two exchanges due to the site coinmarket.com

so far not happy with btc-e service maybe I'm being premature in judgement ,lets hope so

[TravisH]

They are scamming everyone and stealing personal info from people so they can hack any other accounts you might have on other trading platforms. If they have suspended your account for arbitrary reasons they are doing it in order to hold value to their firm. They are stealing your coins as they have done mine. You must file a report with Action Fraud in the U.K. as well as the FTC if you are in the USA. Also FinCEN is the international financial crimes network and they are currently investigating BTC-e as well as other coin sites. There are also a few Bitcoin attorneys in NYC that can help you. Wish everyone luck as well as myself. They locked me out of 711 LTC.

[Tigggger]

Anyone else use a unique email address on the site ?

In the last few days started receiving emails to mine, they are addressed to "first, Last", so if the user database has been compromised then it only looks like a partial leak.

[TravisH]

I use my personal email. Same email I gave the police. It's a long standing verified yahoo account. Iv only receive trade and login confirmations ever. Iv never received a phishing email or anything like that ever.

[Global SEO Services]

Anyone else use a unique email address on the site ?

In the last few days started receiving emails to mine, they are addressed to "first, Last", so if the user database has been compromised then it only looks like a partial leak.

Many reports like this, we have user who created a e-mailadres just for BTC-E and never shared that email somewhere else.

THere are to many reporting this

[Tigggger]

And before the last few days you never received emails from them? How old is your account?

Every time you login you receive an info email from btc-e.

Yes I get the genuine emails, but now ALSO getting phishing ones using an address that has only ever been used at btc-e.com. (It's something I do with every site that wants an email address from me, as it makes it simple to know which sites may be insecure and/or selling your information on, and so you just block that address to fix the problem, keeps the inbox a lot clearer !!)

As it's unique it's either been gotten from my computer, or from the btc-e servers. hence why I asked if others have had this happen. If it was just me then the problem is at my end, but as others have also reported it then seems likely there may have been some form of leak of information from their end.

[amacl1n]

BTC-E has a long list of complaints in this forum, either by trying to withhold people's deposits particularly through wire, asking for extensive verification or simply ignoring and delaying requests, Their support is russian and english-speaking customers get no help at all, one of the worst exchanges there.

[Ashtville]

I've seen a list of complaints regarding Btc-e in this forum section, apparently they either have issues with their bank accounts or completely ignoring people and trying to get as much possible with bank account deposits. Seen someone threatening to open a lawsuit against them, better check up with him as that might push them more.

[TravisH]

I'm Talked with lawyers in NYC who are investigating them. Haven't heard much but they are sending Russian investigators to find out who they are, track them down, and serve them in international court. Fortunately for us everything they are doing is recorded. Supposedly this firm as well as fraud police in NYC have been monitoring and recording their traffic for quite some time. Every trade, every login, every troll box message. I'm guessing the police intend on turning over their findings to the DA for a federal Investigation.

[TravisH]

He ain't lying. I'm one of the doomed fools.

[JamesNoJosh]

Well I see everyone here has same issue with me but here is my sad ass story.

I have been using them for 4 years. Moved to them after the collapse of MT Gox. Over time I built up coins and what not in trading. Needless to say my account was hacked but I caught as it was happening. Happened 2X. First time was in 2015... They ask for verification the same thing I have been reading on here. Last Deposit, IP Address, etc etc. 1st time around I had all the info, it was unlocked in a few days. (my account probably had about $2K worth). Now skipping to present 2017. Got hacked again but I had the 2FA enabled so the hackers was not able to access funds however they did lock me out, I emailed support again and was asked the same thing, last deposit etc. However this time my last deposit was not able to verify from my FROM computer as requested so they asked me to do the Xbtce verification. After being verified, my support ticket changed to RED and PRIVATE. Since 7/7/17, I no longer receive messages or response from them at all. Doing research I found the website bitcointalk. I dunno, but I have a bad feeling that this going to turn out bad. I seen another post with a guy claiming his 100K account balance was resolved in about 40 days. I hoping BTC-e is not a scam and still have my fund protected.

Travis I feel for you. I much more on the exchange then 25K. I hoping to hear from others who have been locked out and if they got resolved and how long it took?

[donmason]

They finally opened my account. Did it work out for you?

[warningsigns]

Hi guys...

I urge everyone to submit a collective report to the Economic Crime Command of the NCA. Link:

http://www.nationalcrimeagency.gov.uk/about-us/what-we-do/economic-crime

In particular, SARs should be reported as they are perpetrating fraud.

http://www.nationalcrimeagency.gov.uk/contact-us/reporting-suspicious-activity-sar

Please also submit police reports to the Financial Analytical Unit (FAU) of the Czech Republic's AML authorities and to all other jurisdictions where they operate bank accounts.

For those in the U.S. I encourage everyone to file collective reports to FinCEN:

https://www.fincen.gov/contact

If there are other jurisdictions they are active in, please have a look at this list of financial intelligence authorities:

http://www.fiu.az/eng/foreign-financial-intelligence-units/

They should not be allowed to defraud people further. It's time for them to be the next AlphaBay.

[HardFireMiner]

Their host is down. Coincidence?

[tandang2]

Yes, website now error 522
What happened now?