cryptsy.com is a scammer

[JohnNash777]

It locked my account without reasons and steal my money.

I have made a ticket in https://cryptsy.freshdesk.com/support

#212500 This account is locked due to 6 months of inactivity. Contact support@cryptsy.com to unlock
www
reported 1 day ago
Please, unlock my account.
Stephanie
said 1 day ago
Hello www,

Thank you for contacting us.

Due to inactivity, your account has been locked for higher security. Please reply to this ticket with the correct answer to your security question so we can unlock it for you:

Security Question 1
    What was your childhood nickname?



Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
www
said 1 day ago
I have only one nickname: www.
Last logon: on May, 23
Why locked?
 
Stephanie
said 1 day ago
Hello www,

I am sorry but the answer you provided is incorrect. Please try one more time to answer the question correctly.

Security Question 2
    What was the name of your elementary / primary school?



Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
www
said 1 day ago
What are you want, Stephanie? I don't understand you. Can you unlock my account?
www
said 1 day ago
What was the name of your elementary / primary school? - it is not a security question.
 
Stephanie
said 1 day ago
Hello www,

To better assist you, your ticket has been escalated to our technical support team. I am asking for your patience and understanding while we are working to resolve the issue.

Thank you.


Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
Grace
said about 18 hours ago
Hello www,

The lock is mentioned on our terms #27 where accounts with inactivity for more than 180 days will be locked out. We are now asking you the same questions you provided us at the time of sign up to confirm that you really are the owner before unlocking.

Please try one more time to answer the questions correctly. If you are unable to answer these questions correctly, you will be required to verify your account before we can continue assisting you.
 
Security Question #1
What was your childhood nickname?

Security Question #2
What was the name of your elementary / primary school?


Sincerely,
Grace
Cryptsy Security Agent
Cryptsy.com

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog

                                                            
Grace's Trade Key
ff6b5268c43890eccd602c63a2c0c3232790dd7a
www
said 40 minutes ago
It is not true. I have been logged on May 23 last time. I think you want to steal my money.

[1713474483]

1713474483

[1713474483]

1713474483

[dezoel]

It does not prove that cryptsy is scammer, I've been using it from last year and no problems till now ...

[melisande]

I am sorry to say this but kindly accept my apology, how much do you have in the account that could make you think cryptsy will like to steal it?
Please send them another pm linking this forum discussion i guess they would take you more serious.

[JohnNash777]

They unlocked my account. b928d5c7a81a40713407d40a8bf1e92ded1a59d1 stole my money. Two transactions (Oct 1 and Oct 9) without login.
Last logon: May 23 and today(Oct 20)

[Furio]

I am sorry to say this but kindly accept my apology, how much do you have in the account that could make you think cryptsy will like to steal it?
Please send them another pm linking this forum discussion i guess they would take you more serious.

You don't know the answers to the security questions cryptsy poses every new user, no-one to blame but yourself, be more vigilant with login and recovery data.

[jacee]

I think this belong to the scam accusation.
Also that doesn't prove that cryptsy is a scammer. I once lost 2FA and the blame is always on the account holder and not the service provider. You can ask them once again and provide the neccessary authentication to prove that you really are telling them the truth. Also are you certain that you really are talking to their aupport team?

[Mickeyb]

Well it seems to me that they will end up scamming a lot of people, meaning that they are indeed scammers! Apparently they have started paying out their customers:

http://siliconangle.com/blog/2015/10/19/bitcoin-exchange-cryptsy-may-have-gone-full-mt-gox-refuses-to-pay-out-customers/

[not.you]

Well it seems to me that they will end up scamming a lot of people, meaning that they are indeed scammers! Apparently they have started paying out their customers:

http://siliconangle.com/blog/2015/10/19/bitcoin-exchange-cryptsy-may-have-gone-full-mt-gox-refuses-to-pay-out-customers/

I was thinking of that story also.  I am hearing similar story to OP more and more around here.  Considering their involvement with known scammer Josh Homero Garza of gawminers I would avoid cryptsy like the plague.  There is also the coin fire story that cryptsy is under investigation. (Both mentioned in that story also).

https://99bitcoins.com/federal-investigations-of-cryptsy-underway/

[avatar_kiyoshi]

Well it seems to me that they will end up scamming a lot of people, meaning that they are indeed scammers! Apparently they have started paying out their customers:

http://siliconangle.com/blog/2015/10/19/bitcoin-exchange-cryptsy-may-have-gone-full-mt-gox-refuses-to-pay-out-customers/

I was thinking of that story also.  I am hearing similar story to OP more and more around here.  Considering their involvement with known scammer Josh Homero Garza of gawminers I would avoid cryptsy like the plague.  There is also the coin fire story that cryptsy is under investigation. (Both mentioned in that story also).

https://99bitcoins.com/federal-investigations-of-cryptsy-underway/

Indeed, I feel scam smell here, looks on after coin fire news and then cryptsy make a news on cointelegraph. I see complaints about cryptsy service is not once only.

[rammy2k2]

cryptsy.com is one of the fishyest exchanges since it started.
i have been telling this for years, it has troubles non stop, stay away from it!

[anthonycamp]

now im getting the crpsty acount lol sorry guys you can not be scammed there if they hold your coins report and do try to withdwal

[StevenLiang]

cryptsy.com is one of the fishyest exchanges since it started.
i have been telling this for years, it has troubles non stop, stay away from it!

Noted.
I just want to try cryptsy to exchange some Altcoins.
Will try it in better place. 

For OP, did you get another update form their CS?

[gianbtc]

cryptsy.com only advantage was that they had many alt coins, not thankfully there are many others sites that changes them.

[crazyivan]

I had a similar issue, I changed my phone and wanted to deactivate my 2FA. I contacted them, they asked me for my security questions and answers to those and everything went fine.

You had to input those when u registered so what is the issue again?

[allyouracid]

I had a similar issue, I changed my phone and wanted to deactivate my 2FA. I contacted them, they asked me for my security questions and answers to those and everything went fine.

You had to input those when u registered so what is the issue again?

The issue is probably ignorance paired with the inability to follow simple instructions to unlock the account.

Nobody I know with at least half a brain ever had any issues unlocking his account there. Really.

[Malooka]

Little Vern has the nerve to take to Twitter and promote their prepaid card scheme:

https://twitter.com/cryptsy/status/657752557545246720

but has nothing to say about all the withdrawal issues.

What a scumbag.

[Guido]

Little Vern has the nerve to take to Twitter and promote their prepaid card scheme:

https://twitter.com/cryptsy/status/657752557545246720

but has nothing to say about all the withdrawal issues.

What a scumbag.

agreed

or wallets in 'maintenance'

there is no 'bug' imo stopping verified people withdrawing, it's just a ruse
support is doing NOTHING, but closing down tickets or saying someone will sort soon, 'if' they get back
they are already in deep shit

the second it is possible and withdrawals go through, 95% of people will leave enmasse and take coins

complaint to police may be the cheapest action rather than legal route, why waste more time and money than we already have

[Coinonomous]

Little Vern has the nerve to take to Twitter and promote their prepaid card scheme:

https://twitter.com/cryptsy/status/657752557545246720

but has nothing to say about all the withdrawal issues.

What a scumbag.

The replies say it all!