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Bitcoin Forum > Economy > Marketplace > Service Discussion > Exchanges > [NEED HELP] BitVC (Huobi) sms are not sending and I have to withdraw
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last2stand (OP)
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November 04, 2015, 03:50:52 PM
 #1
Hey everyone,

As the title says, the sms code wont send and I've been trying to reach costumer support for almost a week. I've tried skype and email as I can't speak or write chinese.

What can I do ? Anyone here has a solution or had already experienced the same issue ?

Thanks for the help.
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November 06, 2015, 08:31:16 PM
Last edit: November 06, 2015, 09:10:32 PM by bobnewman
 #2
I also attempted to use 'send sms code' for withdrawal, and have not received any codes.
It seems withdrawal is broken for people with sms enabled.
No response from 'support@huobi.com' so far.
Also attempted to call +86 4000 600 800, which says line is busy. Will try again later.
the QQ app seems to not have english option.
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