Bitcoin Forum
July 21, 2018, 07:37:38 PM *
News: Latest stable version of Bitcoin Core: 0.16.1  [Torrent]. (New!)
 
   Home   Help Search Donate Login Register  
Pages: [1]
  Print  
Author Topic: Did I Just Lose $25,000  (Read 814 times)
bitcoinsmartmoney
Newbie
*
Offline Offline

Activity: 8
Merit: 0


View Profile
November 09, 2015, 05:21:15 PM
 #1

friends - i have a bitfinex trading account with about 25k on it.

I have my username and password but my phone got messed up so I dont have Google Authenticator anymore.  I tried to email support but havent heard back yet

i checked my ios backups but none of them have backups of my authy or authenticator apps


did i just loose access to my bitfinex account and all my money over such a simple error?


im almost weeping over here right now.
1532201858
Hero Member
*
Offline Offline

Posts: 1532201858

View Profile Personal Message (Offline)

Ignore
1532201858
Reply with quote  #2

1532201858
Report to moderator
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
1532201858
Hero Member
*
Offline Offline

Posts: 1532201858

View Profile Personal Message (Offline)

Ignore
1532201858
Reply with quote  #2

1532201858
Report to moderator
1532201858
Hero Member
*
Offline Offline

Posts: 1532201858

View Profile Personal Message (Offline)

Ignore
1532201858
Reply with quote  #2

1532201858
Report to moderator
erre
Legendary
*
Offline Offline

Activity: 1036
Merit: 1005


Bitcore (BTX) - The Future is Now


View Profile
November 09, 2015, 05:23:13 PM
 #2

Write to support, depending on how they work their site I think you still have some chances...

bitcoinsmartmoney
Newbie
*
Offline Offline

Activity: 8
Merit: 0


View Profile
November 09, 2015, 07:58:50 PM
 #3

SUPPORT FIXED IT.

phew
erre
Legendary
*
Offline Offline

Activity: 1036
Merit: 1005


Bitcore (BTX) - The Future is Now


View Profile
November 09, 2015, 08:33:42 PM
 #4

SUPPORT FIXED IT.

phew

I'm happy for you, 25k are really a lot of money Smiley
Always backup your 2fa, not every service can do that...for example just-dice cannot.

ANdr0id
Full Member
***
Offline Offline

Activity: 196
Merit: 100


View Profile
November 09, 2015, 09:00:18 PM
 #5

Man. Can you imagine losing such an amount of money for not just doing a simple thing as 2FA and WRITING THE AUTHENTICATION DOWN  Huh

$25,000 is no joke to anyone to lose  Roll Eyes
Possum577
Sr. Member
****
Offline Offline

Activity: 434
Merit: 250

Loose lips sink sigs!


View Profile WWW
November 09, 2015, 09:15:49 PM
 #6

WOW, what a scare! Did they do anything to prevent this from happening to you in the future? Multiple email addresses for security access, etc?

$25.000 is a serious amount of coin. Glad you got it sorted!

freedomno1
Legendary
*
Offline Offline

Activity: 1498
Merit: 1023


Activity: 9001 == OP


View Profile WWW
November 10, 2015, 01:58:58 AM
 #7

SUPPORT FIXED IT.

phew

That would be a scary amount of money to lose I'm glad to hear support fixed it
Also please be careful mate 25K is enough to set most people back for a while.

BITEX
            ███     ███     ███
              ███     ███     ███
                ███     ███     ███
                  ███     ███     ███
                    ███     ███     ███
                      ███     ███     ███
                        ███     ███     ███
                          ███     ███     ███
                            ███     ███     ███
                              ███     ███     ███
                            ███     ███     ███
                          ███     ███     ███
                        ███     ███     ███
                      ███     ███     ███
                    ███     ███     ███
                  ███     ███     ███
                ███     ███     ███
              ███     ███     ███
            ███     ███     ███

The First Locally-Embedded, Yet Global, Crypto-Bank
TELEGRAM    FACEBOOK   TWITTER    YOUTUBE    LINE

                  ███     ███     ███
                ███     ███     ███
              ███     ███     ███
            ███     ███     ███
          ███     ███     ███
        ███     ███     ███
      ███     ███     ███
    ███     ███     ███
  ███     ███     ███
███     ███     ███
  ███     ███     ███
    ███     ███     ███
      ███     ███     ███
        ███     ███     ███
          ███     ███     ███
            ███     ███     ███
              ███     ███     ███
               ███     ███     ███
                 ███     ███     ███

WHITEPAPER | ANN
50% discount pre-ICO NOW!
Chronikka
Hero Member
*****
Offline Offline

Activity: 658
Merit: 500



View Profile
November 10, 2015, 02:03:26 AM
 #8

Glad you got your money. Literally the exact same thing happened to me with my Coinbase account. I messaged support and they were utterly useless. After fighting with them for a week they told me to open a new account to solve my problem, but would not transfer any funds from my old account. Gee thanks Coinbase. Luckily for me I only had a small amount in the account. But I guess that belongs to Coinbase now.

"The true sign of intelligence is not knowledge but imagination"  -Albert Einstein
bitcoin revo
Legendary
*
Offline Offline

Activity: 1147
Merit: 1041



View Profile
November 10, 2015, 02:12:37 AM
 #9

Glad you got your money. Literally the exact same thing happened to me with my Coinbase account. I messaged support and they were utterly useless. After fighting with them for a week they told me to open a new account to solve my problem, but would not transfer any funds from my old account. Gee thanks Coinbase. Luckily for me I only had a small amount in the account. But I guess that belongs to Coinbase now.

And that, my friends, is why you should never use online wallets. Smiley

You were lucky that the wallet only contained a very small amount; hopefully it was dust and it didn't really matter that you lost it. I've noticed that popular online wallets (namely Blockchain.info and Coinbase) often seem to have problems with a lot of their users. It's a lot better to just download Electrum or Bitcoin Core, or maybe even invest in a Trezor wallet (which is well-worth the investment).

░░░░░░░▄▄▄▄▄▄
░░░░▄██████████▄
░░░██████████████
░░██████▐▌██████
█████░░░░░░░▀█████
██████▄▄░░▄▄░░██████
████████░░▀▀▄██████
████████░░▄▄▄░░█████
██████▀▀░░▀▀▀░░█████
█████░░░░░░░░█████
░░██████▐▌██████
░░░██████████████
░░░░▀██████████▀
░░░░░░░▀▀▀▀▀▀
░░░

                   BitCloak Bitcoin Mixer  
  BTC & BCH | API| MULTIADDRESS| PGP PROOF|  FAST MIX |  ESCROW|  MORE ! 

░░░░░░░▄▄▄▄▄▄
░░░░▄██████████▄
░░░██████████████
░░██████▐▌██████
█████░░░░░░░▀█████
██████▄▄░░▄▄░░██████
████████░░▀▀▄██████
████████░░▄▄▄░░█████
██████▀▀░░▀▀▀░░█████
█████░░░░░░░░█████
░░██████▐▌██████
░░░██████████████
░░░░▀██████████▀
░░░░░░░▀▀▀▀▀▀
░░░

Chronikka
Hero Member
*****
Offline Offline

Activity: 658
Merit: 500



View Profile
November 10, 2015, 02:29:15 AM
 #10

Glad you got your money. Literally the exact same thing happened to me with my Coinbase account. I messaged support and they were utterly useless. After fighting with them for a week they told me to open a new account to solve my problem, but would not transfer any funds from my old account. Gee thanks Coinbase. Luckily for me I only had a small amount in the account. But I guess that belongs to Coinbase now.

And that, my friends, is why you should never use online wallets. Smiley

You were lucky that the wallet only contained a very small amount; hopefully it was dust and it didn't really matter that you lost it. I've noticed that popular online wallets (namely Blockchain.info and Coinbase) often seem to have problems with a lot of their users. It's a lot better to just download Electrum or Bitcoin Core, or maybe even invest in a Trezor wallet (which is well-worth the investment).

I only use Coinbase to purchase the coins with my bank account. Normally I move the coins out of Coinbase immediately, but for whatever reason I left a small amount in the account. Honestly I don't even remember why lol. But in any case you're right. You don't own the funds unless you control the private key.

"The true sign of intelligence is not knowledge but imagination"  -Albert Einstein
vodaljepa
Hero Member
*****
Offline Offline

Activity: 658
Merit: 500


View Profile
November 10, 2015, 02:29:53 AM
 #11

Good to see you got your money back, that is a lot of money to loose

Hottest Girls On Webcam Naked - Naughty Cams
~Bitcoin~
Legendary
*
Offline Offline

Activity: 994
Merit: 1000



View Profile
November 10, 2015, 10:23:15 AM
 #12

I am also on bitfinex for trading. Wow, now i can trust them blindly. Good to know you get your account back.

twister
Hero Member
*****
Offline Offline

Activity: 672
Merit: 501



View Profile WWW
November 10, 2015, 12:35:43 PM
 #13

I am also on bitfinex for trading. Wow, now i can trust them blindly. Good to know you get your account back.

I really hope that you don't trust anyone blindly when it comes to money which is not trackable and anyone can buy and sell it anywhere, exchanges are not the place to keep the money, they're there to just trade and get out. OP, I hope you move that money to a safer wallet and make sure to back up your 2fa key this time.

 

██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
█████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
██████████████████████████████████████████████████████████████
 
Get Free Bitcoin Now!
  ¦¯¦¦¯¦    ¦¯¦¦¯¦    ¦¯¦¦¯¦    ¦¯¦¦¯¦   
0.8%-1% House Edge
[/
UnknownUsername
Full Member
***
Offline Offline

Activity: 210
Merit: 100



View Profile
November 10, 2015, 12:41:34 PM
 #14

Good news and you can lock this topic now.

alwinlinzee
Sr. Member
****
Offline Offline

Activity: 434
Merit: 250



View Profile
November 10, 2015, 05:09:47 PM
 #15

SUPPORT FIXED IT.

phew
You are lucky mate and you have just confirmed that bitfinex could be trusted, do be more careful next time.

Coxe
Newbie
*
Offline Offline

Activity: 15
Merit: 0


View Profile
November 10, 2015, 08:25:07 PM
 #16

SUPPORT FIXED IT.

phew

Glad you had your money back. They are yours any way. What is the procedure to get the access to the account again?
Pages: [1]
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!