ᴥᵜᴥ Oshi Bitcoin Casino .ᴥᵜᴥ. oshi.io .ᴥᵜᴥ. Un-LasVegas ᴥᵜᴥ

[OshiNick]

Really nice slot games there, but the requirement of 40x wager the amount of the bonus is a bit high, why such limitations, as a new casino you should distinguish yourself from others ,by offering that which others are offering not, meaning free 15 spins can be withdrawn directly if they are a win, even if they are a jackpot or a huge win.

Nick Garner here, CEO of Oshi (in case you didn't already know    )
The 40 times wager requirement is an interesting one. I will ask the team to do some comparative analysis between us and the other Bitcoin casinos and see where we stand.

As you know, the whole idea behind wager requirements is to encourage people to play on the casino but mitigate risk on our part. So it's a pretty standard thing for any iGaming brand to levy a wager requirement.

Saying that, the question is what is an optimal wager requirement that means we don't get completely rinsed and therefore go out of business… And is attractive to potential and existing customers.

I will have a talk with the bonus team about this today. Back soon.

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[marknoval]

on my part though, i really dont object to this requirements since it is afterall a bonus. its just fair since the casino or in this case, oshi.io, is taking a risk/chance too..yes, other casinos usually have 30x playthrough requirements but,oshi, is awesome when it comes to loyalty bonuses. i know this for a fact. 

[joksim299]

on my part though, i really dont object to this requirements since it is afterall a bonus. its just fair since the casino or in this case, oshi.io, is taking a risk/chance too..yes, other casinos usually have 30x playthrough requirements but,oshi, is awesome when it comes to loyalty bonuses. i know this for a fact. 

Casinos with 30x wagering requirements are rare except casinos with 30x(deposit+bonus) wagering requirement at Oshi it apply on bonus amount only.

Oshi put effort to make their casino outstanding and have no intention to stop, for now I have only compliments.

All withdrawal requests were processed instantly.

[OshiTravin]

on my part though, i really dont object to this requirements since it is afterall a bonus. its just fair since the casino or in this case, oshi.io, is taking a risk/chance too..yes, other casinos usually have 30x playthrough requirements but,oshi, is awesome when it comes to loyalty bonuses. i know this for a fact. 

Casinos with 30x wagering requirements are rare except casinos with 30x(deposit+bonus) wagering requirement at Oshi it apply on bonus amount only.

Oshi put effort to make their casino outstanding and have no intention to stop, for now I have only compliments.

All withdrawal requests were processed instantly.

Thanks for the kind words Mark! And yes, you're right, the wagering requirement at Oshi applies only on the bonus amount and not the amount that you deposit.

Happy to hear that withdrawal requests were processed right away!

first off, hello travin.
going back, yep, i think it will definitely engage players to play more often. come to think of it, its a win-win situation since both parties will benefit with this loyalty bonus  arrangement..ofcourse,im just saying this an opinion. final word still rests on the managements decision.

Hello Mark! Pleased to meet you

Thanks for the feedback as well. I'll keep that in mind when moving forward and discuss it with Nick in the near future.

[Jhcmtg85]

Oshi casino has been incredible.  The speed of their payouts along with fantastic customer service is what makes them the best bitcoin casino out there.  The game selection is diverse and odds and jackpots are great.  I would highly recommend Oshi.io to all bitcoin depositers as I have had great sucess in receiving instant payouts.
I love the fact that customer service is available 24/7 and again speed of payouts is fastest I have seen at any bitcoin casino. 

[metropolia]

Oshi casino has been incredible.  The speed of their payouts along with fantastic customer service is what makes them the best bitcoin casino out there.  The game selection is diverse and odds and jackpots are great.  I would highly recommend Oshi.io to all bitcoin depositers as I have had great sucess in receiving instant payouts.
I love the fact that customer service is available 24/7 and again speed of payouts is fastest I have seen at any bitcoin casino. 

Great feedback, many people will play here when they see your feedback. But I had bad luck here, my opinion is that 40X rollover is too high, we need to set it to 35X. I am gambling addictor, so give us eaiser bonus terms.

[Bitinity]

Oshi casino has been incredible.  The speed of their payouts along with fantastic customer service is what makes them the best bitcoin casino out there.  The game selection is diverse and odds and jackpots are great.  I would highly recommend Oshi.io to all bitcoin depositers as I have had great sucess in receiving instant payouts.
I love the fact that customer service is available 24/7 and again speed of payouts is fastest I have seen at any bitcoin casino. 

Great feedback, many people will play here when they see your feedback. But I had bad luck here, my opinion is that 40X rollover is too high, we need to set it to 35X. I am gambling addictor, so give us eaiser bonus terms.

This is a dead thread, Oshi has their new thread somewhere else in this gambling section. Please bear in mind to check whether the thread is still active or not before bumping it. If the thread is not active for long time, then try to find other thread which is updated up to date and belong to the same site.

[hopenotlate]

This is a dead thread, Oshi has their new thread somewhere else in this gambling section. Please bear in mind to check whether the thread is still active or not before bumping it. If the thread is not active for long time, then try to find other thread which is updated up to date and belong to the same site.

Actually this is their official announcement thread becase the other one has just been closed by Cyrus, because of duplicated announcement threads, and he also posted a link to this thread while closing it.

 Reference here: https://bitcointalk.org/index.php?topic=1695452.msg17706198#msg17706198

[joksim299]

I would like to warn everybody who are making decision to join Oshi based on reviews on few major sites:
They may not be genuine because Oshi currently running campaign where players get free spins in exchange for positive review.

[BTCevo]

I would like to warn everybody who are making decision to join Oshi based on reviews on few major sites:
They may not be genuine because Oshi currently running campaign where players get free spins in exchange for positive review.

What is this about? It seems that they dont have any thread related to some campaign, more over for some positive reviews. Any link to this? May be you should give some link here and let anyone notice it for the new one

[ninjabiz]

Really nice slot games there, but the requirement of 40x wager the amount of the bonus is a bit high, why such limitations, as a new casino you should distinguish yourself from others ,by offering that which others are offering not, meaning free 15 spins can be withdrawn directly if they are a win, even if they are a jackpot or a huge win.

Nick Garner here, CEO of Oshi (in case you didn't already know    )
The 40 times wager requirement is an interesting one. I will ask the team to do some comparative analysis between us and the other Bitcoin casinos and see where we stand.

As you know, the whole idea behind wager requirements is to encourage people to play on the casino but mitigate risk on our part. So it's a pretty standard thing for any iGaming brand to levy a wager requirement.

Saying that, the question is what is an optimal wager requirement that means we don't get completely rinsed and therefore go out of business… And is attractive to potential and existing customers.

I will have a talk with the bonus team about this today. Back soon.

40X? I don't think it is competitive, other casinos have 35X, if you have 40X, you don't afraid other casinos take more market shares?

[joksim299]

I would like to warn everybody who are making decision to join Oshi based on reviews on few major sites:
They may not be genuine because Oshi currently running campaign where players get free spins in exchange for positive review.

What is this about? It seems that they dont have any thread related to some campaign, more over for some positive reviews. Any link to this? May be you should give some link here and let anyone notice it for the new one

They run their own email/newsletter campaign.
I'll try to find screenshot.

[OshiNick]

I would like to warn everybody who are making decision to join Oshi based on reviews on few major sites:
They may not be genuine because Oshi currently running campaign where players get free spins in exchange for positive review.

What is this about? It seems that they dont have any thread related to some campaign, more over for some positive reviews. Any link to this? May be you should give some link here and let anyone notice it for the new one

They run their own email/newsletter campaign.
I'll try to find screenshot.

Disclosure: I'm founder and CEO of Oshi
Hi there, just to save you some trouble, here is a screenshot of the email in question https://i.imgur.com/ruvUO2T.jpg

Why am I talking about this? three reasons:
- because I have nothing to hide
- we have been straight down the line and reasonable (in my opinion - it's for you to judge of course)
- and I'm writing this right now because a customer has tried to blackmail me...I had a Skype conversation with him. He asked me for some freespins, I gave them to him, he asked for more, I gave him more and in the end I gave in something like 300 freespins and once I grew tired of giving, he said that he would take our conversations about the reviews, put them on the forums and generally try and cause trouble. In casino management we call these people 'beggars' and in this case it seems like it's a 'blackmailing beggar'.

Anyhow just an explainer on this reviews email.

https://i.imgur.com/ruvUO2T.jpg

As you'll see from the screen grab we ask if people
- could give us a review
- we hope they'll be nice to us
- but they don't have to be nice to us
- and for their trouble we will give them 15 free spins on one of three games
- maximum five reviews / 75 freespins

As seasoned casino players know, 15 free spins are nice, and 75 free spins is also nice but probably not worth spending an hour writing up a bunch of reviews. They're not worth much, so it's just a very small gesture.

The important part: people can review us however they like. All we ask is for honesty. To quote the email "We just want honest, fair reviews." Therefore people can write whatever they like. The only qualifier is they are actually cashed out customers of Oshi, because those people will have genuine experience of Oshi.

Another important point:

We have put a huge amount of effort into our customer services, the website, the offers we give and generally we've noticed people seem to like us. So as a result I thought it was time to set up a selective triggered email that goes out once to people who have cashed out. The point is, we are being very gentle with this email and were very sensitive about making it clear you can say good or bad things about us.

What have I learned from this so far?

- There are a lot of haters out there. And they are generally the most noisy. In casino, the operator is seen as the adversary and is fair game to a lot of people.
- Most people happily play on a casino they like, don't usually say much.

So I sent an email and I was honestly really surprised by how many people responded and how good the overall feedback was. Saying that, I know there are haters and they would probably cause trouble, which is why the copywriter and I went to great lengths to make make encouraging, but clear; you can write what you like about us.

[joksim299]

Hey, I just want to inform everybody that Oshi is not anonymous bitcoin casino anymore.
I played on regular basis at Oshi casino and withdrawals were always processed automatic and now I completed bonus wagering requirement and requested small cashout and received this email:

'Dear Player!
Please, upload a photo of your ID in your personal account, section "Bonuses" for us to be able to verify it and process your cashout.
Thank you for understanding!'

Bonus in this case was only 0.005mBTC and withdraw request was under 0.15BTC.


If you want to play at Bitcoin casino and do not want to get such request avoid Oshi and any other SoftSwiss casino they will request you to send ID whenever you request withdraw.

This is gift for being loyal player.

[Bitinity]

Hey, I just want to inform everybody that Oshi is not anonymous bitcoin casino anymore.
I played on regular basis at Oshi casino and withdrawals were always processed automatic and now I completed bonus wagering requirement and requested small cashout and received this email:

'Dear Player!
Please, upload a photo of your ID in your personal account, section "Bonuses" for us to be able to verify it and process your cashout.
Thank you for understanding!'

Bonus in this case was only 0.005mBTC and withdraw request was under 0.15BTC.


If you want to play at Bitcoin casino and do not want to get such request avoid Oshi and any other SoftSwiss casino they will request you to send ID whenever you request withdraw.

This is gift for being loyal player.

Did you win it from deposit bonus? If so, then it does not make sense for them to ask you for ID verification. ID verification just for small amount of withdrawal? Thats a big joke..

[Barcode_]

I wonder why does the site required you to submit your personal ID for such a low amount of withdrawal just because of the bonus credited? the withdrawal amount is not even 0.5 BTC? I think it would be better to wait for the admin of the site to explain what is the reason for doing that?

[OshiNick]

Hey, I just want to inform everybody that Oshi is not anonymous bitcoin casino anymore.
I played on regular basis at Oshi casino and withdrawals were always processed automatic and now I completed bonus wagering requirement and requested small cashout and received this email:

'Dear Player!
Please, upload a photo of your ID in your personal account, section "Bonuses" for us to be able to verify it and process your cashout.
Thank you for understanding!'
Bonus in this case was only 0.005mBTC and withdraw request was under 0.15BTC.
If you want to play at Bitcoin casino and do not want to get such request avoid Oshi and any other SoftSwiss casino they will request you to send ID whenever you request withdraw.
This is gift for being loyal player.

Nick Garner, founder and CEO of Oshi here... I want to go through a few different points to hopefully clear up any misunderstandings.

For context
we are technically a white label casino on the SoftSwiss network. SoftSwiss specialises in Bitcoin transactions and when I founded Oshi, I figured Bitcoin was a good place to go and so I and my team set up Oshi on the SoftSwiss platform.
We've separated our 'front end' i.e. game search, the general website experience to make the site work better for customers. We also get deeply involved in customer services and we take sole control of the marketing.
But, as a white label casino, the transactional engines, licensing, game integration is all shared with at least 30 other casinos.

Oshi as an anonymous casino
We all share the same Curaçao licence so were all bound by the same laws and constraints as all other SoftSwiss casinos. So taking another SoftSwiss casino; https://www.bitcoinpenguin.com/ as an example, they pitch on anonymity, but in fact they are as anonymous as we are.

US and other players from regulated jurisdictions
no SoftSwiss casino will knowingly accept customers from jurisdictions such as United States and the UK. This is because governments of these countries, Curaçao the licence provider, the games providers and finally the payment providers would all take legal action or suspend service and that would obviously be catastrophic to SoftSwiss and all the casinos on the network. That's why all of us are equally sensitive about accepting customers from jurisdictions like the UK and US.

Money laundering
because of all of this global anti terrorism legislation, brands like us take anti-money-laundering very seriously. As a result we want to verify any substantial cashouts by doing an identity check.
Bitcoin being pseudo-anonymous and sitting outside of the normal FIAT ecosystem, means that a Bitcoin casino cannot practically do identity verification for every single customer. Casinos like Oshi also make an assumption that if you have Bitcoin, you have obtained it by going through a Bitcoin exchange, where they will have verified your identity.
So as long as the transactions (money in/money out) are below a certain threshold, then it stays outside of what you could call a 'money-laundering risk'

The tightrope we walk on
we work on the premise that the 'feds' know what were all doing. Therefore we do our very best to make sure we don't accept customers from jurisdictions like the United States, or the UK. We take anti-money-laundering very seriously and do our best to be vigilant. However, because Bitcoin is pseudo-anonymous and by its nature neither we or any other SoftSwiss casino never be 100% sure that a given customer is, or is not from a banned jurisdiction. And the widespread usage of VPNs only compounds the problem.

The customers/previous posters case
I can't be 100% certain it's the same customer that had posted here, but...
I've asked for an investigation to be done into this case and it turns out that there was a combination of two events:
- this customer had United States IP address (i.e. coming from an unlicensed jurisdiction)
- wanted to make a reasonably large cashout

Customer services sensibly asked for an identity verification. This customer got upset and posted here (I believe) . However, in the background hopefully we've made an amicable settlement with the customer.
 
and if you got this far in the thread, you'll now know a little bit more about licensed jurisdictions/money-laundering and the balance we have to keep, in order to stay in business.  :-)

[joksim299]

Thanks for the repsonse, customer support processed my cashout after contacting casino manager.
*First I never accessed the site using US or any other forbidden IP
*Cashout request was 0.03BTC + 0.01BTC which I believe can not trigger money laundering software warning

I think only reason for verification was that I completed your free 'Tier 3' bonus.

[OshiNick]

I think only reason for verification was that I completed your free 'Tier 3' bonus.

Hi Joksim299. This may sound strange, but  I'm not very clear on what you mean by a Tier 3 bonus. Also, verification only gets done if there is either suspicious play or a cash out above a certain amount. Because I got the information about you second-hand from my team about this case, I can't be 100% sure about all the details. The main thing I'm happy about is that we've done our best to amicably sort this issue out.

For other people watching this thread, just so you understand how bonuses work and why we would not close an account because you win bonus money/complete a cycle of bonus play...

We see them as a cost of sales. I.e. for us to attract and keep customers we've got to give out bonuses.

However all bonuses have wager requirements. These as you know are essentially the number of times you have to bet your winnings in order to be able to cash them out. Wager requirements for a typical bonus are 40 times, which are in line with the vast majority of casinos like ours. Some go up to even 60 times wager requirements and others down to 35 times.

On average the return to player is 97%. In other words you bet 100 mBTC and you get on average 97 back. (Sorry if I'm being a bit basic on this illustration)
When operators do a typical 40 times wager requirement on bonus winnings, we can assume that a customer will probably see those bonus winnings erode to zero. Sometimes they get lucky and they can work their way through the wager requirement and cashout.

Of course, you may be thinking why don't they just give us money for free? Obviously if casinos made a loss constantly, there would be no casinos.

Back to my main thread… As you can see, the no reason for us to block an account because they win whilst using a bonus, because in probability the house will win overall when you add up all the hundreds of players doing what you are doing.
Whether it's you or us, both sides are gambling, just one has the odds are slightly more in their favour.

[joksim299]

I think only reason for verification was that I completed your free 'Tier 3' bonus.

Hi Joksim299. This may sound strange, but  I'm not very clear on what you mean by a Tier 3 bonus. Also, verification only gets done if there is either suspicious play or a cash out above a certain amount. Because I got the information about you second-hand from my team about this case, I can't be 100% sure about all the details. The main thing I'm happy about is that we've done our best to amicably sort this issue out.

For other people watching this thread, just so you understand how bonuses work and why we would not close an account because you win bonus money/complete a cycle of bonus play...

We see them as a cost of sales. I.e. for us to attract and keep customers we've got to give out bonuses.

However all bonuses have wager requirements. These as you know are essentially the number of times you have to bet your winnings in order to be able to cash them out. Wager requirements for a typical bonus are 40 times, which are in line with the vast majority of casinos like ours. Some go up to even 60 times wager requirements and others down to 35 times.

On average the return to player is 97%. In other words you bet 100 mBTC and you get on average 97 back. (Sorry if I'm being a bit basic on this illustration)
When operators do a typical 40 times wager requirement on bonus winnings, we can assume that a customer will probably see those bonus winnings erode to zero. Sometimes they get lucky and they can work their way through the wager requirement and cashout.

Of course, you may be thinking why don't they just give us money for free? Obviously if casinos made a loss constantly, there would be no casinos.

Back to my main thread… As you can see, the no reason for us to block an account because they win whilst using a bonus, because in probability the house will win overall when you add up all the hundreds of players doing what you are doing.
Whether it's you or us, both sides are gambling, just one has the odds are slightly more in their favour.

I can confirm that this issue has been sorted out after contacting casino manager and he said that verification check request was sent by mistake.
Yes I know how the bonuses work when I said 'Tier 3' bonus I was referring to the bonus name under my account which was added automatically, and verification check on bonus win was my assumption because I do not see another reason while they requested it and cashout amount can be considered as micro.
Problem is that we rely on luck even if we win to get our cashout in reasonable time-frame and further complications and fear of casino using predatory/unethical rules to delay/confiscate payment.