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Author Topic: Poloniex deposit not credited to account  (Read 13391 times)
birr (OP)
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January 30, 2016, 05:21:01 PM
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I have a ticket open with poloniex about this.  Their first response was, the deposit went through.
OK, it shows up in deposit history.
It has not been credited to my balance, however.
I asked again, on the same ticket, what happened?
No response.
Poloniex, get it together.  This is not good.
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Nahl
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January 30, 2016, 05:35:13 PM
 #2

i had the same problem just like you several months ago and send support ticket but poloniex has a bit low response for this issue and need 24 hours till my problem was solved i think you just have to wait a bit more
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January 30, 2016, 06:37:58 PM
 #3

Perhaps because it is weekends, so no staffs are online to reply your ticket atm. Better to wait till Monday (work day), if they still not answering your problem so you can make a scam accusation against them. But I hope you will get your money credited to your poloniex account soon, because AFAIK they are legit exchange site.

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n691309
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January 30, 2016, 07:32:33 PM
 #4

I have a ticket open with poloniex about this.  Their first response was, the deposit went through.
OK, it shows up in deposit history.
It has not been credited to my balance, however.
I asked again, on the same ticket, what happened?
No response.
Poloniex, get it together.  This is not good.
Ask in the troll box if there is any moderator available which could help you, btw what have you deposited there?
birr (OP)
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January 30, 2016, 09:12:43 PM
 #5

I have a ticket open with poloniex about this.  Their first response was, the deposit went through.
OK, it shows up in deposit history.
It has not been credited to my balance, however.
I asked again, on the same ticket, what happened?
No response.
Poloniex, get it together.  This is not good.
Ask in the troll box if there is any moderator available which could help you, btw what have you deposited there?
0.1 btc
They responded and are looking into it.
That was a test deposit to see if it's safe to make larger deposits.  Guess the larger deposits will have to wait.
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January 30, 2016, 09:44:00 PM
 #6

What's your transaction ID? Did it get confirmed? If I remember right Poloniex wait for 3 confirmation in Bitcoin deposits. After that you can see your deposit in your balance automatically.
birr (OP)
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January 31, 2016, 04:18:09 AM
 #7

They got the deposit and it shows in my deposit history, but they didn't credit my account.
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January 31, 2016, 04:37:12 AM
 #8

This issue is around ive seen this kind on the other thread and i started to widthraw my ltc and damn its not getting on my wallet.
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January 31, 2016, 06:04:53 AM
 #9

A guy is reporting he lost some coins on Poloniex here: https://bitcointalk.org/index.php?topic=1345985.0

Asked him to provide more proofs. But hold your deposits until things are sorted out.

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January 31, 2016, 06:30:42 AM
 #10

A guy is reporting he lost some coins on Poloniex here: https://bitcointalk.org/index.php?topic=1345985.0

Asked him to provide more proofs. But hold your deposits until things are sorted out.

After seeing many complaints against poloniex i widthrew my ltc and left all my doge my widthrawal went through though
melisande
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January 31, 2016, 08:10:15 AM
 #11

I am sorry to read all these but on the contrary I sent btc to my poloniex btc address just yesterday here and it was credited to my account after just 1 confirmation.
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January 31, 2016, 06:18:09 PM
 #12

A guy is reporting he lost some coins on Poloniex here: https://bitcointalk.org/index.php?topic=1345985.0

Asked him to provide more proofs. But hold your deposits until things are sorted out.

After seeing many complaints against poloniex i widthrew my ltc and left all my doge my widthrawal went through though
i do have a small balance of bitcoin in poloniex but a bit afraid to save and trade my bitcoin in these exchange for long time because all issue regarding deposit or withdrawal was not solved and i hope these exchange won't be the next cryptsy
birr (OP)
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January 31, 2016, 06:27:59 PM
 #13

They got back to me and said the btc was used to buy xmr.
I stayed away from polo for about a year and I haven't made any trades since I went back on the exchange the other day to make that small deposit.  But it's possible I did a fat-finger somehow.
Or it's possible I had an old unfilled order that executed when I made the deposit.

My account does show a balance of xmr, and my trade history shows a buy of xmr after I made the deposit.  So I guess that's what happened.  Apparently the mistake was mine, not polo's.

I have enough confidence in Poloniex to continue using their exchange.
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April 27, 2017, 02:04:21 PM
 #14

With draw 0.48 BTC from GateHub to Poloniex. The TX was successful however   Poloniex deposit not credited to account. Does anyone know whats going on?
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April 27, 2017, 04:05:06 PM
 #15

With draw 0.48 BTC from GateHub to Poloniex. The TX was successful however   Poloniex deposit not credited to account. Does anyone know whats going on?
How many confirmation your transaction have got there?
Just wait few more minutes it will be credited to your account if you have used correct deposit address.

If not just create a ticket there.
zet3777
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May 10, 2017, 01:33:32 PM
 #16

anybody knows what is min deposit for coins in poloniex cuz when you go deposit tab, there is no info about amounts. does it mean that i can make a deposit of any amount? even 100satoshi? thinking to start with polo, but first need to check it.
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May 17, 2017, 02:19:55 PM
 #17

anybody knows what is min deposit for coins in poloniex cuz when you go deposit tab, there is no info about amounts. does it mean that i can make a deposit of any amount? even 100satoshi? thinking to start with polo, but first need to check it.

BTC no minimum deposit, but trading minimum 0.001 BTC, lending 0.01 BTC.

Other coins there may be a minimum deposit, for example Ethereum min. 1 ETH
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May 22, 2017, 03:58:48 PM
 #18

check this https://docs.google.com/document/d/1oH5Y0tKE1Ws_4gKMafUOKZWlTuZV_9qXBfFCrlbRVsc/edit
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May 25, 2017, 02:24:58 PM
 #19

I had transferred 0.1 BTC from wallet.dat to Poloniex BTC address given in my account, with the hopes of exchanging into other crypto.

However, the transaction is showing as "not found". It is not appearing on blockchain.info

Where is this 0.1 BTC? The wallet is created though and shows 0 BTC balance.

The link to the transaction is https://blockchain.info/tx-index/cec1bb56f2ea5e7936dced00e3e06ad17ee5861ac74c06f36508b2c99a7d1075

It was done on May 22 2017. Have opened a ticket with Poloniex but there is no response as yet.

Please help me out.

Absinthe
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May 25, 2017, 06:07:32 PM
 #20

I had transferred 0.1 BTC from wallet.dat to Poloniex BTC address given in my account, with the hopes of exchanging into other crypto.

However, the transaction is showing as "not found". It is not appearing on blockchain.info

Where is this 0.1 BTC? The wallet is created though and shows 0 BTC balance.

The link to the transaction is https://blockchain.info/tx-index/cec1bb56f2ea5e7936dced00e3e06ad17ee5861ac74c06f36508b2c99a7d1075

It was done on May 22 2017. Have opened a ticket with Poloniex but there is no response as yet.

Please help me out.

Absinthe

I don't see a transaction?
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