Your links arent showing anything. Think you need a higher rank for that to happen.As far as betcoin goes the only time ive seen them fuck someone over is if youre a scammer  multi accounting or if you won via a bug. I can say that their support can be slow at times but normally once they get to your ticket its solved fairly fast.

This has been my experience in the past with their support. Things could have changed since then as well

your links werent showing prior to you posting this as your activity and rank prob hadnt updated but now after reading this whole conversation wow. # days is quite a long time to receive no definite answer. If they do not end up paying im sure DT members will tag the betcoin ag rep account here and possibly roslinpl for managing the campaign(which i dont agree with on manager tags) but its up to member discretion on that

Maybe you should ask him directly and supply him with enough proofs so that he can't avoid your accusation once for all.

Will be watching this thread closely.

Resolved???

I PMed Betcoin.AG yesterday and asked to comment in this thread. They haven't been online since then and last activity was 2 hours before this thread was started, so I would assume they haven't seen this accusation yet.

Although I never experienced any issues with them - apart technical ones, this case seems quite odd. I assume the Customer Service and the "management" are in contact, so why would the "management" recommend to bypass its own rules by withdrawing in chunks ...

Whats the whole chunk thing anyway, their own withdrawal policy doesnt set any specific amount but customer service/management say max. 1000 chips?

https://www.betcoin.ag/support/withdrawal-policy

Overall I guess you cant compare them with any established fully licensed sportbooks/casinos (365, Hills, Lads, Paddy etc.) around, but issues like this dont exactly raise the confidence level.

Last question, what is the management reviewing for so long? In that chat, CS and management apparently were in direct contact and since we all know that Bitcoin casinos like them dont require any ID verification, they cant say they are "reviewing" anything apart a bitcoin withdrawal ..and sure, they can go through the bets..... now, 24h should be fine even for Ray Charles to "review" it, so for me it looks like they are trying to find "anything" in the bet history to cancel winnings. Im not accusing them of anything, its my interpretation based on what has been said and shown so far.

Either way, the attitude towards this case by Betcoin.AG is poor (customer service behaviour a total joke - in a real company you would get a warning for that). When there are problems with withdrawals at sportbook/casinos, its usually a bad first sign of things to come.

Anyone else in here who withdrew or tried to more than 1000 chips?
 

 

Maybe they were hacked and don't want to disclose it to the public and thus are forced to keep larger customers' funds longer than usual while trying to fix it silently without anyone noticing to keep their trust?

I don't want to accuse of anything, but it wouldn't be the first time that an alleged hack was the reason for denying withdrawals.

Other than that, I'd also suggest that the OP withdraws in chunks, as suggested.

I waited more then 12 once, when I asked them after couple hours of waiting they said its 24 max for withdraw so I waited what else to do. I agree they are slow but I cant believe they are scammers. I think we all need to wait response from them, I`m very interested what will happen. I still have some chips there.

It's good to see this eventually resolved. 
How long did it take to receive the funds from the time you submitted the withdrawal?
There is still nothing on the withdrawal form saying that more than 1 BTC takes longer to withdraw.
Is it 1 BTC per day or 1 BTC per withdrawal? ( maybe 1 BTC per month, who knows? )