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Author Topic: betcoin.tm is a shady operating site  (Read 1295 times)
dothebeats
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February 05, 2016, 02:59:53 AM
 #21

Also experienced delayed grants, but not cashback but rather withdrawals. It took nearly 24 hours before the payment got into my wallet, and their live chat support seemed to be offline most times. They are paying, just delayed due to their manual checking of their system (I think?). :/

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February 05, 2016, 03:16:50 AM
 #22

I'm not sure betcoin is at fault here or what, but I sort of have some sympathy for many services providers lately since you won't ever see a thread praising the good work of a site or casino hehe. I'm not saying that we shouldn't complain or put pressure on the site if it's at fault but many of these accusations seems very rushed and out of line really, I wonder if they come from competitors sites.
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February 05, 2016, 03:38:33 AM
 #23

Also experienced delayed grants, but not cashback but rather withdrawals. It took nearly 24 hours before the payment got into my wallet, and their live chat support seemed to be offline most times. They are paying, just delayed due to their manual checking of their system (I think?). :/

I'm waiting always on betcoin.tm  for withdrawal. When I cahs out in evening they pay me tomorrow. My opinion is also that they do it manually.  In any case its less waiting then on betcoin.ag.

In my experience betking.io and fortunejack paying in couple minutes, until now of course.

Change headline of this topic and lock it now when everything is ok. In future try to be a bit more patient and to contact support before u make any accusations.


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February 05, 2016, 09:20:21 AM
 #24

They are not just shady, they are extremely shady, annoying and full of issues:
I got a bonus rolledover and ended with 0,6 BTC but got just 0,06 of it... They are a casino I would suggest everyone to stay far away from.

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February 05, 2016, 09:26:32 AM
 #25

When I had looked at Betcoin I noticed they were very fast to give you a deposit bonus.. But not entirely forthright about the rollover incurred.
While the sites design is visually appealing, I think you'll likely have a better experience on other sites. Our's will be launching in the next months.
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February 05, 2016, 09:29:08 AM
 #26

I also think they are shady on few occasions Smiley
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February 05, 2016, 10:29:17 AM
 #27

I used the site for many promotions like referral and such, things were good and nice. I have no reason to think why they will scam or be shady. Owner is a donator here, so seriously trusted.

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Too many butthurt alt accounts I see recently. Hmm


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February 05, 2016, 11:09:58 AM
 #28

They are not just shady, they are extremely shady, annoying and full of issues:
I got a bonus rolledover and ended with 0,6 BTC but got just 0,06 of it... They are a casino I would suggest everyone to stay far away from.

Wait, what? I won 1.5 bitcoins on their site, by wagering less than 0.02 (at least that is what stated on my account details after that run) and they paid me on what I'm due, sad thing is after 21 hours of continuous follow-ups and questioning the live support on what is happening.

I used the site for many promotions like referral and such, things were good and nice. I have no reason to think why they will scam or be shady. Owner is a donator here, so seriously trusted.

TF has a VIP tag yet he scammed A LOT of btc. I don't think fancy tags like those can dictate your trustworthiness in this forum. Roll Eyes

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February 05, 2016, 11:20:53 AM
 #29

I have played in betcoin.tm for quite a time, yes their withdrawal is a bit slow but they always pay

and their customer support is also very supportive, so i dont think betcoin.tm is a scam
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February 05, 2016, 12:16:00 PM
 #30

I have played in betcoin.tm for quite a time, yes their withdrawal is a bit slow but they always pay

and their customer support is also very supportive, so i dont think betcoin.tm is a scam

I never tried this site so for but if some one suspect site is shady or delaying payments than just move on and find another site to gamble because there are so many sites to choose for online gambling. Some people said they are paying and some people claim they are shady but without a proper proof.

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rio3233
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February 05, 2016, 12:23:07 PM
 #31

I have played in betcoin.tm for quite a time, yes their withdrawal is a bit slow but they always pay

and their customer support is also very supportive, so i dont think betcoin.tm is a scam

Yep, i also don't have problem with betcoin.tm. i just heard that the payment on twitter campaign always late. but it's ok though, i heard they also got bonus because late payment.
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February 05, 2016, 12:23:15 PM
 #32

I used the site for many promotions like referral and such, things were good and nice. I have no reason to think why they will scam or be shady. Owner is a donator here, so seriously trusted.

Yes you are very right. I have also used many of the promotions in the betcoin.tm and all promotions given well and good. I think, that you follow a promotion who have a specified time limit or the promotions are reserved to those who have reached a certain limit. And you have completed the promotion already missed, so you don't get the prize offered. I think, betcoin.tm will not be a scam because the site owner is a donor within the forum and he is very serious about taking care of the site and can be trusted
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February 05, 2016, 12:23:50 PM
 #33

As long as their Signature Campaign will keep its word on paying, most people will disagree with that scam accusation.
But recently they have also stopped their signature campaign over the forum and talking about opening new one and highest paying one.
They have manual withdrawl feature with big bonuses that is what making people to think twice.

1. We are not opening up the 'highest paying' signature campaign. We are reducing spam on this forum by coming up with a totally new way to do signature campaigns that will reward users that are actually invested in helping our brand by promoting quality content and real opinions as opposed to the fluff that a traditional signature campaign promotes.

2. Yes, we have manual withdrawal - but over time most accounts will auto-switch to automatic withdrawals. To say that all of our withdrawals are manual is inaccurate.

3. Cashbacks are processed manually on Mondays - this week the system did not do it. We fixed the issue and now it is working fine.

4. We relaunched our brand last year in November under new leadership.

5. We have several high profile integrations - Endorphina, Asia Gaming, and XIN are upcoming, and we already have Ezugi Live Dealers as well as Cubeia Poker. Down the pipeline we have several more.

Taking into consideration my 5th point - do you think providers do not do their research? It would seem to me that the biggest names in game providing wouldn't just back anyone.

I understand customer complaints, and we do our best to address all of them. Our live support tries their best as well - but when a user such as this comes on our chat and threatens to make a post on Bitcointalk we do not immediately push their issue to the top of the queue. We take care of all of our customers in order even if that means a thread like this gets posted.

Thanks for your understanding.

Edit: Also, as this user stated in his edit, this issue has been resolved for some time now.


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Mars110
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February 05, 2016, 12:34:37 PM
 #34

As long as their Signature Campaign will keep its word on paying, most people will disagree with that scam accusation.
But recently they have also stopped their signature campaign over the forum and talking about opening new one and highest paying one.
They have manual withdrawl feature with big bonuses that is what making people to think twice.

1. We are not opening up the 'highest paying' signature campaign. We are reducing spam on this forum by coming up with a totally new way to do signature campaigns that will reward users that are actually invested in helping our brand by promoting quality content and real opinions as opposed to the fluff that a traditional signature campaign promotes.

2. Yes, we have manual withdrawal - but over time most accounts will auto-switch to automatic withdrawals. To say that all of our withdrawals are manual is inaccurate.

3. Cashbacks are processed manually on Mondays - this week the system did not do it. We fixed the issue and now it is working fine.

4. We relaunched our brand last year in November under new leadership.

5. We have several high profile integrations - Endorphina, Asia Gaming, and XIN are upcoming, and we already have Ezugi Live Dealers as well as Cubeia Poker. Down the pipeline we have several more.

Taking into consideration my 5th point - do you think providers do not do their research? It would seem to me that the biggest names in game providing wouldn't just back anyone.

I understand customer complaints, and we do our best to address all of them. Our live support tries their best as well - but when a user such as this comes on our chat and threatens to make a post on Bitcointalk we do not immediately push their issue to the top of the queue. We take care of all of our customers in order even if that means a thread like this gets posted.

Thanks for your understanding.

Your explanation is indeed very true and I think it answers all the questions asked by the author of this thread. You are indeed very trustworthy, I hope in the future the site you manage a system uptade do indeed have to uptade for the sake of the needs of the user. So they're not complaining over a system that is out of date
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