Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money

[NyeFe]

does this work for uk market?

[1714016180]

1714016180

[1714016180]

1714016180

[1714016180]

1714016180

[Wirex]

Hello Sir/Ma'am,

I have a problem with my account, i already submitted a ticket but no reply. i hope that you will response me here, it says that my account was blocked by the bank. my problem is i have around 56 USD in my VCC but how can i use it if it is already blocked.
Hopping for your quick response. Thank you.

Sorry for the inconvenience. Please send us your support ticket number so I can track the issue with support

[Wirex]

I ordered a e-coin.io card via dhl on January 4th and still i havent received the tracking number or debit card, sent few emails to support and no reply also. please check, i have pm'ed my email id.

Thanks and Best Regards

Hello. Please send me your support ticket number, I will check the issue with the team.

[vashpj]

Hello Sir/Ma'am,

I have a problem with my account, i already submitted a ticket but no reply. i hope that you will response me here, it says that my account was blocked by the bank. my problem is i have around 56 USD in my VCC but how can i use it if it is already blocked.
Hopping for your quick response. Thank you.

Sorry for the inconvenience. Please send us your support ticket number so I can track the issue with support

I think wirex/e-coin is not that fully functional in resolving problem, i already submitted my document but still for a long time not resolve.

[gosha@e-coin]

I ordered a e-coin.io card via dhl on January 4th and still i havent received the tracking number or debit card, sent few emails to support and no reply also. please check, i have pm'ed my email id.

Thanks and Best Regards

your case was resolved long time ago, right? please, update here, too. Everyone is happy and quick to post negative comments but forgets to when things are solved

[gosha@e-coin]

does this work for uk market?

yes, it does

[gosha@e-coin]

Sorry for the inconvenience. Please send us your support ticket number so I can track the issue with support

I think wirex/e-coin is not that fully functional in resolving problem, i already submitted my document but still for a long time not resolve.

what is your support ticket number or registered e-mail, mate? can't check your account without these details!

[OmegaStarScream]

Can we get any estimated date of when we should expect WirexApp website to be fully functional and also the card-to-card feature ?? It's being months since It got first announced but I see nothing

[vashpj]

Sorry for the inconvenience. Please send us your support ticket number so I can track the issue with support

I think wirex/e-coin is not that fully functional in resolving problem, i already submitted my document but still for a long time not resolve.

what is your support ticket number or registered e-mail, mate? can't check your account without these details!

Registered E-mail : nayagna31@gmail.com

Ticket ref. : Request #40545 Buy Failed - Ref a7ba6d658e024433bbc2719d24b71b4f

[gosha@e-coin]

Sorry for the inconvenience. Please send us your support ticket number so I can track the issue with support

I think wirex/e-coin is not that fully functional in resolving problem, i already submitted my document but still for a long time not resolve.

what is your support ticket number or registered e-mail, mate? can't check your account without these details!

Registered E-mail : nayagna31@gmail.com

Ticket ref. : Request #40545 Buy Failed - Ref a7ba6d658e024433bbc2719d24b71b4f

still waiting for the reply from the bank - have sent them another chaser today...

[gosha@e-coin]

Can we get any estimated date of when we should expect WirexApp website to be fully functional and also the card-to-card feature ?? It's being months since It got first announced but I see nothing

indeed, it's proving more difficult and time consuming, as it is not only about the card-to-card feature - many other things are planned and keep popping up as we move forward, including much more detailed ledger, account statements, multi-language support, etc.

Unfortunately, don't have a definite ETA yet, will keep you posted on the news..

Meanwhile, the mobile app is upgraded and updated on regular basis, so, it contains all the latest features we are implementing

[BananaBar]

Does Wirex selectively scam people? I have a transaction pending for over 2 days, had an agent assigned to my tickets made, but they never responded.

[gosha@e-coin]

Does Wirex selectively scam people? I have a transaction pending for over 2 days, had an agent assigned to my tickets made, but they never responded.

seriously, mate?) "selectively scam"?? We've been around for too long and developed the service way further than competition - why bother if not aiming for long term?? Come on, get real

the word "scam" is really overused here! Yes, there are issues, like with any service growing fast and offering new features all the time, but none of the issues is left unresolved. Please, look at the facts, not emotions and don't add to the group paranoia..

Please, check the reply from support and see if the issue is closed. If not

[BananaBar]

Does Wirex selectively scam people? I have a transaction pending for over 2 days, had an agent assigned to my tickets made, but they never responded.

seriously, mate?) "selectively scam"?? We've been around for too long and developed the service way further than competition - why bother if not aiming for long term?? Come on, get real

the word "scam" is really overused here! Yes, there are issues, like with any service growing fast and offering new features all the time, but none of the issues is left unresolved. Please, look at the facts, not emotions and don't add to the group paranoia..

Please, check the reply from support and see if the issue is closed. If not

I got my issue resolve only after you noticing that I will complain on public forums and that states alot. You should work into fixing these issues of getting "Not enough funds" for 2 hours when trying to send a payment and randomly fixing itself later and making support ACTUALLY RESPOND when they are assigned to a case, not stay quiet for days only to get a response when I pm you Gosha on Bitcointalk You have a great platform, not gonna say otherwise, just please fix the transactions issues so noone else has to wait days before having their transaction complete.

TL;DR my issue is resolved.

[gosha@e-coin]

I got my issue resolve only after you noticing that I will complain on public forums and that states alot. You should work into fixing these issues of getting "Not enough funds" for 2 hours when trying to send a payment and randomly fixing itself later and making support ACTUALLY RESPOND when they are assigned to a case, not stay quiet for days only to get a response when I pm you Gosha on Bitcointalk You have a great platform, not gonna say otherwise, just please fix the transactions issues so noone else has to wait days before having their transaction complete.

TL;DR my issue is resolved.

working on it. things are improving and will improve further. Shouting "scam" on every corner doesn't help though, let's all do our best to respect each other.

Thank you for confirming, hope all goes smoothly now.

[vashpj]

Dear Sir,

Any update of my ticket? please help me resolve my problem.

By the way, i would like to ask how much amount for the single card reach the maximum limit if i transfer money from paypal to my VCC?
Thanks.

[gosha@e-coin]

Dear Sir,

Any update of my ticket? please help me resolve my problem.

By the way, i would like to ask how much amount for the single card reach the maximum limit if i transfer money from paypal to my VCC?
Thanks.

support are chasing the bank and will get back to you.

Not sure I understood the last question, could you clarify it, pls?

[vashpj]

Hello,

it's almost a month, is their a chance to get it?
Is E-coin/Wirex still accept payment from paypal?

thanks.

[Amon Raa]

Will you add more supported countries to your list soon?

[Wirex]

Hello,

it's almost a month, is their a chance to get it?
Is E-coin/Wirex still accept payment from paypal?

thanks.

What do you mean by "is their a chance to get it"? DO you have any issue woth the platform. If that's the case, pelase send me your supprot ticket number.

Regarding your second question, Due to our bank’s updated anti-fraud policy, top up via PayPal, bank transfer, and other online payment methods are now available for verified Wirex accounts only. You can add funds of up to $500, €500 and £400 per 24 hours per PayPal transfer. Please click here for more information:
https://help.wirexapp.com/hc/en-us/articles/115000151829-PayPal-and-other-3-rd-party-payment-services-limits

This means that unverified Wirex users will only able to top up via bitcoin and altcoin transfers. If you have not verified your account, please read this tutorial for step-by-step instructions:
https://help.wirexapp.com/hc/en-us/articles/207161719-How-and-why-to-verify-Wirex-account-

Feel free to email our Support Team at support@wirexapp.com, if you have any questions.