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Author Topic: Blockchain.info giving me "Chain Head Not Found" Message?  (Read 4148 times)
snarlpill (OP)
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June 07, 2015, 04:16:27 PM
 #21

@HelpMySituation-
You need to try and relax a little bit man...  Lol I hope most of your posts in this thread weren't actually serious.


I'm getting the maintenance message when I try as well. They've updated their Twitter with this:

"We're activating maintenance mode again to investigate a database issue. All funds and wallets are secure."

As I said earlier in this thread, I trust their security. They've had many BTC experts work for them and look at their systems including Andreas Ant. & others. I'm sure they will have it back up ASAP.

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Muhammed Zakir
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June 07, 2015, 04:18:08 PM
 #22

@HelpMySituation-
You need to try and relax a little bit man...  Lol I hope most of your posts in this thread weren't actually serious.


I'm getting the maintenance message when I try as well. They've updated their Twitter with this:

"We're activating maintenance mode again to investigate a database issue. All funds and wallets are secure."

As I said earlier in this thread, I trust their security. They've had many BTC experts work for them and look at their systems including Andreas Ant.

If you look at previous things, you won't trust Blockchain.info's security but people's* trustworthiness.

P.S. * I mean people behind Blockchain.info.

snarlpill (OP)
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June 07, 2015, 04:19:49 PM
 #23

What do you mean by that?

EDIT: And by me saying I trust them, that is just my personal opinion, I'm not telling everybody to trust them. I am not BTC rich anyways and always keep bigger amounts on paper wallets to save, but I have held BTC with them for a little while now, no problems.

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June 07, 2015, 04:24:11 PM
 #24

What do you mean by that?

Blockchain.info has pushed buggy codes earlier and there was also a few security problems but they compensated all people who lost money due to it.

Example: https://bitcointalk.org/index.php?topic=581411.0 - If the Bitcoins went to a wrong hand, I don't think these money would be returned.

coinableS
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June 07, 2015, 04:42:45 PM
 #25

BC.info appears to be down again. API is not working neither is their websocket :/ Very bad PR for blockchain.info lately.

They tweeted 30 minutes ago:

Blockchain ‏@blockchain 33m33 minutes ago
We're activating maintenance mode again to investigate a database issue. All funds and wallets are secure.

snarlpill (OP)
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June 07, 2015, 04:46:09 PM
 #26

What do you mean by that?

Blockchain.info has pushed buggy codes earlier and there was also a few security problems but they compensated all people who lost money due to it.

Example: https://bitcointalk.org/index.php?topic=581411.0 - If the Bitcoins went to a wrong hand, I don't think these money would be returned.

I checked out your link and it seems everybody that lost Bitcoins had used CounterParty's CounterWallet and their private keys were exposed due to a bug in their code. I saw someone that had a blockchain.info wallet lost like 12 BTC, but they said they had used CounterWallet from CounterParty and their private key had been stolen through a bug in that wallet. So it doesn't seem to be blockchain's fault in that case, but I admit I definitely did not read that whole thread. I believe you could find more examples though, but I haven't personally had any bad experiences with blockchain.info.

Edit- I did see a link to Reddit in that thread where bc.info admitted they had pushed a buggy update that did not fully generate private keys securely. They did say they tried to reach out to users who were affected and that it was less than 0.0002% of their user base. Nevertheless a bad mistake though, I agree.

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June 07, 2015, 04:48:11 PM
 #27

...

coinableS, M.Z. and snarlpill

While I do have faith in the trustworthiness of blockchain.info -- they paid me back BTC I had transferred out from my wallet there (but they do not hold my private keys, so, ahh, ahh...), I have noticed that they DO have problems on a pretty regular basis.  

"Buggy"

What this tells me is how important it is to have the bulk of your BTC in cold storage.

My latest purchase using BTC was directly from my Trezor.
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June 07, 2015, 04:54:57 PM
 #28

What do you mean by that?

Blockchain.info has pushed buggy codes earlier and there was also a few security problems but they compensated all people who lost money due to it.

Example: https://bitcointalk.org/index.php?topic=581411.0 - If the Bitcoins went to a wrong hand, I don't think these money would be returned.

I checked out your link and it seems everybody that lost Bitcoins had used CounterParty's CounterWallet and their private keys were exposed due to a bug in their code. I saw someone that had a blockchain.info wallet lost like 12 BTC, but they said they had used CounterWallet from CounterParty and their private key had been stolen through a bug in that wallet. So it doesn't seem to be blockchain's fault in that case, but I admit I definitely did not read that whole thread. I believe you could find more examples though, but I haven't personally had any bad experiences with blockchain.info.

You didn't read the whole thread, did you? No problem! A few links you should look:

https://bitcointalk.org/index.php?topic=581411.msg9777714#msg9777714
https://bitcointalk.org/index.php?topic=581411.msg9780061#msg9780061
https://bitcointalk.org/index.php?topic=581411.msg9780205#msg9780205
https://bitcointalk.org/index.php?topic=581411.msg9780361#msg9780361
https://bitcointalk.org/index.php?topic=581411.msg9783724#msg9783724
https://bitcointalk.org/index.php?topic=581411.msg9791998#msg9791998

snarlpill (OP)
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June 07, 2015, 04:57:03 PM
 #29

...

coinableS, M.Z. and snarlpill

While I do have faith in the trustworthiness of blockchain.info -- they paid me back BTC I had transferred out from my wallet there (but they do not hold my private keys, so, ahh, ahh...), I have noticed that they DO have problems on a pretty regular basis.  

"Buggy"

What this tells me is how important it is to have the bulk of your BTC in cold storage.

My latest purchase using BTC was directly from my Trezor.

I definitely agree with you on holding the bulk in cold storage. You should never have all of your wealth or spending money in a service dependent on outside factors (down time, maintenance, hacks, etc.). Trezors or similar or just securely generated paper wallets or multi-sig, Bip-38, etc.

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June 07, 2015, 05:02:39 PM
 #30


Yeah I read more of the thread and edited my above post afterwards, that was my bad. I should have read more of the thread originally before commenting, I just didn't have the time, I have to get off here soon. I agree that pushing a buggy update that led to weak private keys being compromised is a pretty bad & negligent flaw. Kudos to the "Good Samaritan" in that thread returning some of the BTC to bc.info and to blockchain for trying to return it to users.

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June 07, 2015, 08:04:17 PM
 #31

Update -

Blockchain
Blockchain – Verified account ‏@blockchain
Our engineers are continuing to investigate a persistent database issue and we are working to resolve it as soon as possible.
12:59 pm - 7 Jun 2015

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June 08, 2015, 01:52:59 AM
 #32

Blockchain ‏
@blockchain  2 hours ago
Thanks for your patience. Our services have now been restored & we will keep monitoring the situation closely. User funds are safe.


It's UP Smiley
hunkey600
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June 08, 2015, 04:00:21 AM
 #33

Avoid using blockchain.info they are full of shit now days, just creating problems, poor service.

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February 11, 2016, 09:13:03 PM
 #34

Avoid using blockchain.info they are full of shit now days, just creating problems, poor service.

Says the piece of shit with a scam site as your profile. You make me sick you fucking faggot.
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March 23, 2016, 03:53:04 AM
 #35

Bump
I am facing this same error at blockchain.info at the moment.
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March 23, 2016, 04:02:54 AM
 #36

Bump
I am facing this same error at blockchain.info at the moment.

Nods, me too: red message says CHain Head not found. I just sent a support ticket.

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March 23, 2016, 05:02:46 AM
 #37

Got same sometimes but it's working fine!

But still have 2 tx from 21st unconfirmed :/

I wonder how long
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March 23, 2016, 06:16:09 AM
 #38

Bump
I am facing this same error at blockchain.info at the moment.

Nods, me too: red message says CHain Head not found. I just sent a support ticket.
so i know it is not only me who get "Chain head not found" notification from blockchain. when refresh page many times, sometime it back to normal but is that safe if we transfer money when this problem happen ?    

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