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Author Topic: Crpytopay has issue when making a transaction for an order!!  (Read 258 times)
unamed000 (OP)
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May 20, 2017, 01:20:08 PM
Last edit: May 20, 2017, 01:40:00 PM by unamed000
 #1

SOLVED. from Hashflare.io, they told me that they already received the payment Smiley.

So it's good for me now. But please cryptopay. You need to be better at support people.
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Hi Guys.

Today, when i'm invest my money forming page Hashflare.io for ETC, i sent about 0.8474 for them.

When the transaction start, it redirect me to Cryptopay to make an transaction like this:

http://imgur.com/KPDpzXe
(i just save and go to the link and now it seem like that, the valid 8 hours actually some errors, i think it's actually -8hours)

And here is my transaction proof:
http://imgur.com/a/Rs92L

But still, the transaction is not done! When i return back to the page and press Pay 0.84.... button on the transaction site, nothing happened.
There is no confirm message or things like error message.

But of course, my transaction with Hashflaire.io is timeout. Though my bitcoin already gone.
I've contacted cryptopay_support on this forum but he's not answered yet. Same as the support on the email: support@cryptopay.me.

I don't think they are scammers, i think this is a technical issue. But the support is not good. I wait an entire day for their answer but nothing.  Undecided
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unamed000 (OP)
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May 20, 2017, 01:39:25 PM
 #2

from Hashflare.io, they told me that they already received the payment Smiley.

So it's good for me now. But please cryptopay. You need to be better at support people.
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