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Author Topic: MtGox - excellent customer service.  (Read 537 times)
Herodes
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February 12, 2013, 03:27:29 AM
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I'm a MtGox customer, for a long time. And I had some issues today when trading, that I was unable to solve on my own, in regards to some incomplete trades.

The original thread is here, if it's still available, as I asked theymos to pull it:
https://bitcointalk.org/index.php?topic=143420.msg1520513#msg1520513

Anyway, I went on irc freenode, talked to MagicalTux, he solved the case promptly and even awarded me a few btc's and a reduced trading fee for the inconvenience.

Top notch customer service. Absolutely first class.

Thought I'd post that to counter some of the negative feedback that has occured the last months.
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February 12, 2013, 07:44:54 AM
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nonsense please don't support a pyramid scheme thankyou

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