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Author Topic: Walletbit, please refund my Avalon asic order  (Read 1437 times)
Elokane
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February 12, 2013, 07:19:33 PM
 #1

I'm posting this in the main forum because I believe the behavior of this service provider in this case is in the interest of the entire community.

***

Short description of the situation (further details can be found in this thread and others in the Custom Hardware mining forum):

Avalon began their batch 2# ASIC sale 10 days ago and used Walletbit as the payment processor. At the checkout and payment stage, Walletbit displayed an incorrect amount to be paid (~0.05BTC).
Some of us chose to submit this payment at this stage as "proof" that they were there for the sale and for the chance of being allowed to complete the payment at a later time. This arrangement was later approved by both Avalon and Walletbit (see linked thread).

I have sent 225BTC for 3 devices to the address provided at the checkout stage as instructed -
http://blockchain.info/address/1s6eGbPvc4cVn6VLDHampEtpUTpc74M9X
http://blockchain.info/ru/tx/44066e5bddaf323b248519d1e9bfcf40f6fb3f100dd0dbef50c10388dbaaf1fe

Since then, I have not received any confirmation, either from Avalon or Walletbit. It's been many days since initiating this transaction and there has been no direct communication with me from either party.

A lot has happened since that time and I find myself in urgent need of that money. I would not ask for it if there was any sign of life from either party as I would stand behind this transaction, but since there has not been any communication what so ever and since you have committed to refunding everyone who's been involved in the Avalon sale fiasco, I ask that you send the amount of BTC I sent to you in return.

Hoping for a quick resolution of this.

Thanks for reading.

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repentance
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February 12, 2013, 07:44:45 PM
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I thought they were only refunding people whose orders never completed - ie, those who sent a "place-holder" payment but who never sent the remainder of the funds required to complete their order.

All I can say is that this is Bitcoin. I don't believe it until I see six confirmations.
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February 12, 2013, 09:03:25 PM
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that whole process was badly messed up.
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February 12, 2013, 09:14:43 PM
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I ask that you send the amount of BTC I sent to you in return.

That's not gonna happen.

They took BTC as a $ value for whatever it was worth back then, and they will only refund you the same $ value @ todays exchange rate.

Sucks, I know, but that's how it be  Undecided
Elokane
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February 12, 2013, 09:57:59 PM
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Why? They asked for payment in BTC, are holding it hostage as far as I'm concerned, and I'm asking for it in return. Doing anything else but returning the exact sum at this point would be shameful.



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bittenbob
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February 13, 2013, 04:55:21 AM
 #6

Any refunds would have to be processed by Avalon and all payments are instantly passed onto Avalon (as any merchant). WalletBit doesn't hold the funds from yours or any other order.

Its also probably a good time to review our terms of service.
https://walletbit.com/terms-of-service
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