I deposited on bitstarz.com today and decided I did not want to play there and withdrew. The payment was "sent" quickly; however, it never confirmed. It was been 3 hours and has yet to confirm. I am not familiar with bitcoins; however, from my research this appears to be a case of double spending and my withdraw will never confirm. Can anyone please help me out?
https://blockchain.info/tx-index/5eb2af95d344387e4db7fae5b47f7e1a2732672b06078f32df5aa28267eb1732Here is my conversation with Live Chat.
Mike Thu, 05/19/16 08:14:58 am UTC
Hello! How may I help you?
v356mt 08:14:58 am
Hello I have request a BTC cashout 2 hours ago and it is still unconfirmed can you please advise
Mike 08:15:15 am
Hi there
Let me check your account real quick.
v356mt 08:15:21 am
Thank you
Mike 08:16:52 am
I will check it out with our payments provider, since it was confirmed form our end straight away
I will check it out with our payments provider, since it was confirmed form our end straight away
08:17:02 am
v356mt 08:17:17 am
ok thank you
https://blockchain.info/address/1LAGqBVPvRSpHdkgHtveLhRX3YBmr6wTGu Mike 08:17:17 am
I can send you an e-mail when they have fixed it, sorry about that
v356mt 08:17:23 am
it shows unconfirmed on the blockchain
Mike 08:17:32 am
Yeah, saw that
v356mt 08:17:37 am
ok thanks mike
do you know how long it may take?
Mike 08:18:35 am
Hopefully not long, can't promise exact time but they will check it out now
v356mt 08:18:47 am
Thanks a lot Mike!
